Reports related to TP

• Teleperformance - Transforming Property & Casualty BPS with Touchless Processing

  Jan 08, 2020 | Vendor Analysis by NelsonHall Analyst

  This NelsonHall vendor assessment analyzes Teleperformance's offerings and capabilities in transforming Property & Casualty BPS with touchless processing [...]

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• Majorel - Cognitive CX Services

  Dec 06, 2019 | Vendor Analysis by Ivan Kotzev

  This NelsonHall vendor assessment analyzes Majorel's offerings and capabilities in Cognitive CX Services. [...]

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• Intelenet- Digital CX Services

  Jul 25, 2018 | Vendor Analysis by Ivan Kotzev

  This NelsonHall vendor assessment analyzes Intelenet's offerings and capabilities in Digital CX Services. [...]

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• Intelenet - Next Generation Mortgage & Loan BPS

  Jul 09, 2018 | Vendor Analysis by Andy Efstathiou

  This NelsonHall assessment analyzes Intelenet’s offerings and capabilities in Mortgage and Loan BPS. Intelenet is one of a number of banking operations services companies analyzed in NelsonHall’s comprehensive industry analysis programs.  [...]

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• Intelenet - Customer Experience Services in Travel, Transport, and Hospitality

  Jan 29, 2018 | Vendor Analysis by Ivan Kotzev

  This NelsonHall assessment analyzes Intelenet's offerings and capabilities in customer experience services in the travel, transport, and hospitality sector. [...]

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• Teleperformance (previously Aegis) and U.S. BFSI - Transformational CMS

  Sep 25, 2014 | Case Study by NelsonHall Analyst

  NelsonHall's "Teleperformance (previously Aegis) and U.S. BFSI - Transformational CMS" case study is an example of how transformational CMS was used to increase a client's NPS. [...]

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• Teleperformance (previously Aegis): Transformational CMS Services for a U.S. Healthcare Provider

  Sep 24, 2014 | Case Study by NelsonHall Analyst

  NelsonHall's "Teleperformance (previously Aegis): Transformational CMS Services for a U.S. Healthcare Provider" case study is an example of how transformational CMS was used to improve CSAT. [...]

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