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Vendor coverage

Covered vendor profiles within the Vendor Intelligence Program program

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Track the pattern of service adoption by monitoring Vendor Intelligence Program contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

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Contains NelsonHall's BPS service line definitions covering all front-office, industry-specific, and back-office BPS services.

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Vendor Intelligence Program

NelsonHall's Vendor Intelligence Program is dedicated to providing the most in-depth and insightful analysis of the world's leading IT service vendors to enable our clients to identify shortlists based on detailed evidence of vendor capability.

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latest vendor assessments:

NelsonHall keeps tabs on all these vendors so that you don't have to do so, providing all the analysis of vendor capabilities that you require for shortlist selection

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quarterly updates:

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Know your partners

NelsonHall's Key Vendor Assessment program is a subscription service dedicated to providing the most in-depth and insightful analysis of the world's key IT Service vendors. This global service assists service buyers in gaining an unrivalled understanding of the capabilities and offerings of these key vendors of outsourcing and professional services.

The Key Vendor Assessment program provides the most in-depth current assessments of the leading vendors available today. Individual vendor assessments are based on multiple interviews with senior vendor executives over a period of many years, and are updated regularly to ensure accuracy and timeliness of information.

Further coverage

NelsonHall would be pleased to learn about your interests and requirements. If there are further vendors that you would like NelsonHall's key vendor assessment program to cover, please contact NelsonHall.

Latest Key
Vendor Assessments

The most comprehensive vendor profiles available, covering all service lines, with complete analysis of strategy, financials, clients, strengths, challenges, outlook, and more.

  • Capgemini

    Mar 27, 2025 | Vendor Analysis by Dominique Raviart

    This NelsonHall key vendor assessment consists of 86 pages and provides a comprehensive and objective analysis of Capgemini's IT and business process services offerings, capabilities, and market and financial strengths

    view this reportdownload abstract

  • Kyndryl

    Jan 29, 2025 | Vendor Analysis by Dominique Raviart

    This NelsonHall key vendor assessment consists of 50 pages and provides a comprehensive and objective analysis of Kyndryl's IT and business process services offerings, capabilities, and market and financial strengths

    view this reportdownload abstract

  • HCLTech

    Jan 20, 2025 | Vendor Analysis by Dominique Raviart

    This NelsonHall key vendor assessment consists of 70 pages and provides a comprehensive and objective analysis of HCLTech's IT and business process services offerings, capabilities, and market and financial strengths

    view this reportdownload abstract

  • CGI

    Jan 13, 2025 | Vendor Analysis by Dominique Raviart

    This NelsonHall key vendor assessment consists of 67 pages and provides a comprehensive and objective analysis of CGI's IT and business process services offerings, capabilities, and market and financial strengths

    view this reportdownload abstract

  • Wipro

    Nov 12, 2024 | Vendor Analysis by Dominique Raviart

    This NelsonHall key vendor assessment consists of 59 pages and provides a comprehensive and objective analysis of Wipro's IT and business process services offerings, capabilities, and market and financial strengths

    view this reportdownload abstract

  • Quarterly Update - Vendor Intelligence Program

    Mar 04, 2024 | Vendor Analysis by Dominique Raviart

    NelsonHall's Quarterly Update for Q4 2023 consists of 33 pages, and tracks and compares the financial performance of tier-one IT service vendors. 

    view this reportdownload abstract

  • Kyndryl

    Feb 16, 2024 | Vendor Analysis by Dominique Raviart

    This NelsonHall key vendor assessment consists of 43 pages and provides a comprehensive and objective analysis of Kyndryl's IT and business process services offerings, capabilities, and market and financial strengths

    view this reportdownload abstract

  • Capgemini

    Jan 12, 2024 | Vendor Analysis by Dominique Raviart

    This NelsonHall key vendor assessment consists of 77 pages and provides a comprehensive and objective analysis of Capgemini's IT and business process services offerings, capabilities, and market and financial strengths

    view this reportdownload abstract

  • Quarterly Update - Vendor Intelligence Program

    Nov 23, 2023 | Vendor Analysis by Dominique Raviart

    NelsonHall's Quarterly Update for Q3 2023 consists of 33 pages, and tracks and compares the financial performance of tier-one IT service vendors. 

    view this reportdownload abstract

  • CGI

    Nov 14, 2023 | Vendor Analysis by Dominique Raviart

    This NelsonHall key vendor assessment consists of 64 pages and provides a comprehensive and objective analysis of CGI's IT and business process services offerings, capabilities, and market and financial strengths

    view this reportdownload abstract

  • DXC Technology

    Oct 06, 2023 | Vendor Analysis by Dominique Raviart

    This NelsonHall key vendor assessment consists of 42 pages and provides a comprehensive and objective analysis of DXC Technology's IT and business process services offerings, capabilities, and market and financial strengths

    view this reportdownload abstract

  • WNS

    Aug 24, 2023 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor assessment consists of 65 pages and provides a comprehensive and objective analysis of WNS' IT and business process services offerings, capabilities, and market and financial strengths

    view this reportdownload abstract

  • Cognizant

    Aug 04, 2023 | Vendor Analysis by Dominique Raviart

    This NelsonHall key vendor assessment consists of 83 pages and provides a comprehensive and objective analysis of Cognizant's IT and business process services offerings, capabilities, and market and financial strengths

    view this reportdownload abstract

  • Atos

    Oct 27, 2022 | Vendor Analysis by Dominique Raviart

    This NelsonHall key vendor assessment consists of 81 pages and provides a comprehensive and objective analysis of Atos' IT and business process services offerings, capabilities, and market and financial strengths

    view this reportdownload abstract

  • TCS

    Oct 14, 2021 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor assessment consisting of 92 pages provides a comprehensive and objective analysis of TCS' IT and business process services offerings, capabilities and market and financial strength.

    view this reportdownload abstract

  • Wipro

    May 19, 2021 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor assessment consisting of 86 pages provides a comprehensive and objective analysis of Wipro's IT and business process services offerings, capabilities and market and financial strength.

    view this reportdownload abstract

  • Accenture

    Jul 20, 2020 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor  asssessment  consisting of 108 pages provides a comprehensive and objective analysis of Accenture's IT and business process services offerings, capabilities and market and financial strength.

    view this reportdownload abstract

  • Infosys

    Jan 23, 2020 | Vendor Analysis by Rachael Stormonth

    This NelsonHall key vendor  asssessment  consisting of 99 pages provides a comprehensive and objective analysis of Infosys' IT and business process services offerings, capabilities and market and financial strength.

    view this reportdownload abstract
browse all key vendor assessments see all vendors

featured blog posts on
Vendor Intelligence Program:

  • Genesis: A New Beginning for Atos?

    May 21, 2025, by Rachael Stormonth

      In its Capital Markets Day last week, Atos CEO Philippe Salle unveiled a four-year plan for the company. The ‘Genesis’ plan has the following financial targets for FY 2028: €9-10bn in revenue A 10% operating margin ‘Towards an investment grade cred[...]

    read post

  • Cognizant UK & Ireland: Recovering and Revitalized

    Sep 27, 2024, by Rachael Stormonth

      At the Cognizant UK & Ireland analyst and adviser meet in London this week we were keen to get a closer understanding of three things: How some of the changes introduced since the arrival of Ravi Kumar S as CEO are making a difference to the company The factors underpi[...]

    read post

  • NelsonHall Introduces Market Update as part of its Vendor Intelligence Program

    Nov 27, 2023, by Dominique Raviart

      NelsonHall recently wrote a PoV on the current disconnect between GDP growth and IT services spending[1]. In October 2023, the IMF refreshed its GDP growth predictions; these include better 2023 GDP growth in the U.S. (+2.1%) and Japan (+20%) than the U.K. (+0.5%) and the Eurozone (+0.[...]

    read post

  • TCS Pace Ports: a Key Asset Underpinning ‘Collaborating for Transformation’

    Oct 24, 2023, by Rachael Stormonth

      NelsonHall recently visited the TCS Pace Port innovation center in Amsterdam, the first Pace Port opened by TCS in Europe in May 2021 following a delay caused by the pandemic.  TCS is not unique in having opened facilities designed to foster collaboration and innovation to addr[...]

    read post

  • IBM Consulting EMEA: Quietly Confident

    Jun 29, 2023, by Rachael Stormonth

      IBM Consulting recently held a two-day analyst event for its European business (a significant region for IBM Consulting). Against an ongoing backdrop of uncertainty for client organizations in many sectors, the tone overall is quietly confident, buoyed by recent client wins and progres[...]

    read post
view all blog posts

latest blog posts on
Vendor Intelligence Program:

  • Genesis: A New Beginning for Atos?

    May 21, 2025, by Rachael Stormonth

      In its Capital Markets Day last week, Atos CEO Philippe Salle unveiled a four-year plan for the company. The ‘Genesis’ plan has the following financial targets for FY 2028: €9-10bn in revenue A 10% operating margin ‘Towards an investment grade cred[...]

    read post

  • Cognizant UK & Ireland: Recovering and Revitalized

    Sep 27, 2024, by Rachael Stormonth

      At the Cognizant UK & Ireland analyst and adviser meet in London this week we were keen to get a closer understanding of three things: How some of the changes introduced since the arrival of Ravi Kumar S as CEO are making a difference to the company The factors underpi[...]

    read post

  • NelsonHall Introduces Market Update as part of its Vendor Intelligence Program

    Nov 27, 2023, by Dominique Raviart

      NelsonHall recently wrote a PoV on the current disconnect between GDP growth and IT services spending[1]. In October 2023, the IMF refreshed its GDP growth predictions; these include better 2023 GDP growth in the U.S. (+2.1%) and Japan (+20%) than the U.K. (+0.5%) and the Eurozone (+0.[...]

    read post

  • TCS Pace Ports: a Key Asset Underpinning ‘Collaborating for Transformation’

    Oct 24, 2023, by Rachael Stormonth

      NelsonHall recently visited the TCS Pace Port innovation center in Amsterdam, the first Pace Port opened by TCS in Europe in May 2021 following a delay caused by the pandemic.  TCS is not unique in having opened facilities designed to foster collaboration and innovation to addr[...]

    read post

  • IBM Consulting EMEA: Quietly Confident

    Jun 29, 2023, by Rachael Stormonth

      IBM Consulting recently held a two-day analyst event for its European business (a significant region for IBM Consulting). Against an ongoing backdrop of uncertainty for client organizations in many sectors, the tone overall is quietly confident, buoyed by recent client wins and progres[...]

    read post
view all blog posts

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