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Mike Smart

Mike is a Senior Analyst and Operations Officer at NelsonHall, and a member of the global IT Services research team.

As a Senior Analyst, Mike has specialist knowledge in Managed Security Services, having delivered two major global MSS projects for NelsonHall. He has also delivered major projects on Digital Transformation and Internet of Things (IoT).

Highly regarded for his analytical talents, Mike also leads data modeling and analytics initiatives in support of NelsonHall's ITS and BPS market forecasts and market surveys. He was responsible for transforming NelsonHall's extensive global market forecast engine, including the introduction of NelsonHall's unique interactive Self-Forecasting Tool. Mike also tracks and regularly reports on developments within IT infrastructure services firms.

As Operations Officer, Mike is responsible for day-to-day operations, including overseeing the development of NelsonHall's IT systems and processes.

Mike joined NelsonHall in 2012 with six years' experience in direct to consumer sales and operational management within a global organization.

Mike holds a 1st Class Honors BSc. In Mathematics from Heriot Watt University. When not working, Mike enjoys running, kayaking and cinema.

Contact Mike Smart

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Reports by Mike Smart:

  • Cyber Resiliency

    May 23, 2019 | Market Analysis by Mike Smart

    NelsonHall’s market analysis of the managed security services market consists of 50 pages. The report focuses on multi-year managed security services contracts, as opposed to as part of systems integration and short-term projects. [...]
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  • IBM - Cyber Resiliency

    May 22, 2019 | Vendor Analysis by Mike Smart

    IBM organizes its cybersecurity services portfolio around seven key competencies: security strategy, risk, and compliance; security intelligence and operations; X-Force Red offensive security; X-Force Incident Response and Intelligence Services (IRIS); Identity and Access Management (IAM); data and access security; and Infrastructure and endpoint s [...]
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  • TCS - Cyber Resiliency

    May 22, 2019 | Vendor Analysis by Mike Smart

    This NelsonHall vendor assessment analyzes TCS’ offerings and capabilities in cyber resiliency. TCS has organized its Cyber Security Practice around: Cyber advisory services Cyber implementation services Cyber managed services Platform security as a service including SIEM and VM aaS; managed detection and response; cyber intell [...]
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  • Accenture - Cyber Resiliency

    May 21, 2019 | Vendor Analysis by Mike Smart

    This NelsonHall vendor assessment analyzes Accenture’s offerings and capabilities in cyber resiliency. Accenture provides end-to-end services to build the clients resiliency, with its services spanning strategy and risk, cyber defense, digital identity, application security, and managed security. [...]
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  • Deloitte- Cyber Resiliency

    May 21, 2019 | Vendor Analysis by Mike Smart

    This NelsonHall vendor assessment analyzes Deloitte’s offerings and capabilities in cyber resiliency. Deloitte divides its cyber resiliency services into four domains: Cyber Strategy with services including roadmap and architecture design; risk management; and training, education and awareness Cyber Secure which provide traditional [...]
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