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Mike Smart

Mike is a Senior Analyst and Operations Officer at NelsonHall, and a member of the global IT Services research team.

As a Senior Analyst, Mike has specialist knowledge in Managed Security Services, having delivered two major global MSS projects for NelsonHall. He has also delivered major projects on Digital Transformation and Internet of Things (IoT).

Highly regarded for his analytical talents, Mike also leads data modeling and analytics initiatives in support of NelsonHall's ITS and BPS market forecasts and market surveys. He was responsible for transforming NelsonHall's extensive global market forecast engine, including the introduction of NelsonHall's unique interactive Self-Forecasting Tool. Mike also tracks and regularly reports on developments within IT infrastructure services firms.

As Operations Officer, Mike is responsible for day-to-day operations, including overseeing the development of NelsonHall's IT systems and processes.

Mike joined NelsonHall in 2012 with six years' experience in direct to consumer sales and operational management within a global organization.

Mike holds a 1st Class Honors BSc. In Mathematics from Heriot Watt University. When not working, Mike enjoys running, kayaking and cinema.

Contact Mike Smart

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Latest blog posts by Mike Smart:

  • Quick Takeaways from IBM European Analyst & Advisory Exchange (vlog)

    Nov 23, 2017, by Mike Smart

      Mike Smart reports directly from IBM’s European Analyst & Advisory Exchange 2017 with some quick take-aways regarding IBM’s transition from systems integrator to services integrator and its business resiliency services.[...]

  • How IT Services Vendors Can Help Organizations Meet GDPR

    Nov 09, 2017, by Mike Smart

      In this, the second of two articles on GDPR, I look at how IT services vendors can help companies meet GDPR compliance in several areas. You can read the first article, ‘The Impact & Benefits of GDPR for Organizations’, here. Application services Application servi[...]

  • The Impact & Benefits of GDPR for Organizations

    Oct 12, 2017, by Mike Smart

    In this, the first of two articles on GDPR, I look at how the regulation is set to impact companies, and at the benefits of compliance beyond simply avoiding penalties.     The EU's General Data Protection Regulation (GDPR) was adopted in April 2016 and will be put into f[...]

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