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John Laherty

John is a Senior Research Analyst at NelsonHall. He is a member of the global IT Services research team with shared responsibility for IT Services research with Dominique Raviart, David McIntire, and Mike Smart.

John assists both buy-side and vendor organizations in assessing opportunities and supplier capability in IT Services. John covers IT Services research in the areas of Digital Workplace, Cognitive IT Infrastructure, and Cloud Infrastructure Brokerage & Orchestration.

His current project is IT Infrastructure Transformation: Cognitive & Self-Healing

Prior to joining NelsonHall, John worked for over 24 years in the global IT Services/BPS industry, in a variety of Strategy and Strategic Marketing & Intelligence roles, across a number of sectors including Financial Services, Public, Utility, Telco, Retail, Manufacturing and Transport.

John spent many years at Vertex as Head of Business Intelligence with responsibility for supporting global strategic deals, and managing a competitive intelligence team. John also had responsibility for global Advisor & Analyst relations whilst at Vertex. More recently, John was a strategist at Hewlett-Packard Enterprise Services (HPES), responsible for the provision of strategic sales intelligence and consultancy on markets and competition for major IT Services deals across Europe. During his tenure at HPES, John supported winning bids with a TCV of more than $3bn. John has also headed up Advisor & Analyst relations across the U.K. for Tech Mahindra.

John holds an HNC in Marketing and is married to Hilary and has 2 daughters. Most of his spare time is spent on his daughters' hobbies of horse riding and competing. John's other main passion is Manchester United Football Club. He also likes going on long walks in the country with his pet Labrador. He lives in Bury, Lancashire, U.K.

Analyst Relations professionals can visit the NelsonHall AR Portal to learn more about our upcoming projects.

Contact John Laherty

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Latest blog posts by John Laherty:

  • Digital Workplace Services Driving the Employee Experience

    Jun 10, 2019, by John Laherty

      NelsonHall recently completed an in-depth analysis of advanced digital workplace services (DWS). This blog looks at some of the key findings from this research, in which we spoke both to leading IT services vendors and clients of their services. Changing workforce expectations are d[...]

  • Highlights of Cognitive IT Infrastructure Management (vlog)

    Jun 19, 2018, by John Laherty

      John Laherty, Senior Analyst with NelsonHall’s IT Services practice, talks about his recently completed global research project on ‘Cognitive IT Infrastructure Management’, which covers latest developments in next-generation IT infrastructure and workplace services, i[...]

  • Computacenter Focused on Portfolio Consolidation & Geographic Expansion

    May 24, 2018, by John Laherty

    NelsonHall recently attended Computacenter’s analyst summit in Hamburg, Germany, its first such event since 2014. Key takeaways are that the company is now focusing on portfolio consolidation and workplace services opportunities for Win10 migration, and on geographic expansion, specificall[...]

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