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Arise in CX Services Transformation

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CX Services in BFSI 2021

published 2021-06-03 | Project by Ivan Kotzev

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering CX services in the banking & financial services industry (BFSI). The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall and with specific capability in cost optimization, revenue generation, and CX improvement. Vendors evaluated for this NEAT are: Alorica, Arise, Atento, Capita, Comdata, Concentrix, Genpact, Majorel, TCS, Tech Mahindra, Teleperformance, Transcom, and Webhelp. To find out more, contact Guy Saunders at [email protected].
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Published reports:

published reports related to Arise within the CX Services Transformation program

  • Arise - WAHA Services

    Feb 05, 2012 | Vendor Analysis by NelsonHall Analyst

    This NelsonHall vendor assessment analyzes Arise's offerings and capabilities in WAHA services. Arise is one of a number of WAHA services companies analyzed in NelsonHall's comprehensive industry analysis programs. [...]
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