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Capgemini - Advanced Digital Workplace Services 2023

Vendor Analysis

by John Laherty

published on Nov 14, 2023

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Report Overview:

This NelsonHall assessment analyzes Capgemini's offerings and capabilities in Advanced Digital Workplace Services

Who is this Report for:

NelsonHall’s digital workplace services profile on Capgemini is a comprehensive assessment of Capgemini’s offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of digital workplace services and identifying vendor suitability for RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the IT services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Capgemini’s digital workplace services offerings and capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery centers.

Key Findings & Highlights:

Across the digital workplace, Capgemini is focused on providing outcomes-based services to existing and new clients, building an experience platform to underpin its future operating model, and positions on 'People Experience' and the correlation between CX and EX. Capgemini looks at People Experience, enabling everyone who has a connection with the business (clients, partners, contractors, and suppliers).

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