Vendor Analysis
published on Sep 12, 2024
Report Overview:
This NelsonHall vendor assessment analyzes Qualizeal's offerings and capabilities in quality engineering services
Who is this Report for:
NelsonHall’s Quality Engineering profile on QualiZeal is a comprehensive assessment of QualiZeal’s offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of QE and identifying vendor suitability for quality engineering/QA/testing services
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the QE and IT services sectors.
Scope of this Report:
The report provides a comprehensive and objective analysis of QualiZeal’s QE offerings, capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, challenges, and outlook
- Revenue estimates
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization, including the location of delivery centers.
Key Findings & Highlights:
QE specialist firm QualiZeal was founded in 2021 by seven executives with previous roles at Accenture, AppLabs, Capgemini, Cigniti, Cognizant, and Virtusa. The company is headquartered in Irving, TX, and its main delivery center is in Hyderabad, India.
At the end of 2023, it had ~450 practitioners and ~50 clients (including 5 Fortune 500) across 12 verticals. Of these 12 verticals, QualiZeal currently prioritizes financial services, healthcare (provider and payer), life science, retail, manufacturing, and travel & transportation (airlines and cruise lines). Its largest client is in insurance.
QualiZeal is a private firm with bold ambitions to reach $100m in revenues by calendar year 2027 and a headcount of 2.5k.
The company highlights its focus on client and employee satisfaction and says its NPS for clients and employees is 76 and 60, respectively. The company also wants to increase its share of female employees to 50% (currently 42%, a high ratio for IT services).
Early in its lifecycle, the company made two structuring decisions:
- Creating an umbrella brand, QualiCentral, for the company's accelerators and methodologies. The company avoids the term IP as it brings the notion of 'proprietary' to clients
- Setting up several TCoEs, initially around automation, performance, and SRE. QualiZeal added several TCoEs around DevOps, RPA, IoT, DevOps, data, accessibility and, recently, AI (with a specific focus on GenAI).