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Capgemini - Quality Engineering

Vendor Analysis

by Dominique Raviart

published on Sep 12, 2024

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Report Overview:

This NelsonHall vendor assessment analyzes Capgemini's offerings and capabilities in quality engineering services

Who is this Report for:

NelsonHall’s Quality Engineering profile on Capgemini is a comprehensive assessment of Capgemini’s offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of QE and identifying vendor suitability for quality engineering/QA/testing services
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the QE and IT services sectors.

Scope of this Report:

The report provides a comprehensive and objective analysis of Capgemini’s QE offerings, capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, challenges, and outlook
  • Revenue estimates
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization, including the location of delivery centers.

Key Findings & Highlights:

Capgemini’s testing activities involved ~32k career testers at the end of 2023. The company has ~1k testing clients and markets its services under the Quality Engineering & Testing (QE&T) brand.

QE&T is a global application business line (ABL) across (predominantly) geography-based strategic business units (SBUs).

The SBUs are the Americas, APAC, North Europe, South Europe, and Financial Services. The country Business Unit (BU) within each SBU has responsibility for go-to-market, bids, and delivery. The company believes this organizational approach helps it to react quickly to changing market demand.

Capgemini also highlights that, with this distributed structure, SBUs are better positioned to conduct personnel reskilling locally than a more centralized structure would have enabled.

The company serves ten of the top 15 financial services, manufacturing, and energy, utilities & chemicals companies and 20 of the top 25 consumer product, retail, and distribution companies.

A significant event for Capgemini's testing capabilities was the 2020 acquisition of Altran, which brought product engineering testing expertise ("Intelligent Industry'), mostly around connected and autonomous cars, and connected devices.

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