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CCI Global Opens First European Location in Galway, Ireland
May 29, 2025 | New Offerings by Ivan Kotzev
Covisian Acquires CUP Solidale to Expand Italian Healthcare Sector Offerings
Apr 23, 2025 | Mergers and Acquisitions by Ivan Kotzev
Fusion CX Acquires STI to Expand Telecom and Utilities CX Services
Mar 18, 2025 | Mergers and Acquisitions by Ivan Kotzev
Outsourcia Acquires SoMezzo to Expand CX Services in France
Mar 13, 2025 | Mergers and Acquisitions by Ivan Kotzev
Callink Acquires Fidelity Contact Center to Expand in Brazil BFS CX Services
Feb 11, 2025 | Mergers and Acquisitions by Ivan Kotzev
IGT Partners with cxconnect to Multilingual Messaging
Jan 29, 2025 | New Partnerships by Ivan Kotzev
Ströer X Acquires Contact&Sales GmbH to Expand Technical Support in Germany
Jan 28, 2025 | Mergers and Acquisitions by Ivan Kotzev
TransPerfect Acquires H2A to Expand French CX Services
Jan 23, 2025 | Mergers and Acquisitions by Ivan Kotzev
iCXperience Acquires CC33 to Expand UK CX Services
Jan 13, 2025 | Mergers and Acquisitions by Ivan Kotzev
Fusion CX Acquires S4 Communications to Expand CX Services in Telecom and Utilities
Jan 09, 2025 | Mergers and Acquisitions by Ivan Kotzev
Discover the benefits of the IT Services program
NelsonHall's IT Services program supports you in enhancing your organization's sourcing performance. It will help you to:
- Analyze how IT services can be applied to your organization
- Assess the scope of IT services that can be outsourced and why
- Quantify the benefits and risks associated with services processes within your IT function
- Identify the most appropriate vendors and understand their individual philosophies, approaches and delivery capability
- Learn from the experience of other organizations in your sector that have already outsourced elements of their IT functions
- Keep abreast of changing delivery approaches within IT services.
It also provides expert support to IT Services vendors, specifically business development and marketing personnel, helping them to:
- Increase bid success through improved positioning of proposals against client requirements
- Maintain the competitiveness of current service offerings
- Identify emerging requirements and service opportunities
- Track key developments within the ITS marketplace, including contract awards and new service announcements
- Understand the strategies and capabilities of potential bid partners through access to detailed IT Services vendor assessments.