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Walter Services Acquires gkk DialogGroup to Expand Marketing Services in Germany
Aug 07, 2025 | Mergers and Acquisitions by Ivan Kotzev
Finare Acquires Handicall to Expand CX Services in France
Jul 10, 2025 | Mergers and Acquisitions by Ivan Kotzev
Syntheia to Acquire Call Center Guys to Enter Managed CX Services
Jul 04, 2025 | Mergers and Acquisitions by Ivan Kotzev
Everise Partners with Krisp for AI Voice
Jun 02, 2025 | New Partnerships by Ivan Kotzev
CCI Global Opens First European Location in Galway, Ireland
May 29, 2025 | New Offerings by Ivan Kotzev
Covisian Acquires CUP Solidale to Expand Italian Healthcare Sector Offerings
Apr 23, 2025 | Mergers and Acquisitions by Ivan Kotzev
Fusion CX Acquires STI to Expand Telecom and Utilities CX Services
Mar 18, 2025 | Mergers and Acquisitions by Ivan Kotzev
Outsourcia Acquires SoMezzo to Expand CX Services in France
Mar 13, 2025 | Mergers and Acquisitions by Ivan Kotzev
Callink Acquires Fidelity Contact Center to Expand in Brazil BFS CX Services
Feb 11, 2025 | Mergers and Acquisitions by Ivan Kotzev
IGT Partners with cxconnect to Multilingual Messaging
Jan 29, 2025 | New Partnerships by Ivan Kotzev
Discover the benefits of the IT Services program
NelsonHall's IT Services program supports you in enhancing your organization's sourcing performance. It will help you to:
- Analyze how IT services can be applied to your organization
- Assess the scope of IT services that can be outsourced and why
- Quantify the benefits and risks associated with services processes within your IT function
- Identify the most appropriate vendors and understand their individual philosophies, approaches and delivery capability
- Learn from the experience of other organizations in your sector that have already outsourced elements of their IT functions
- Keep abreast of changing delivery approaches within IT services.
It also provides expert support to IT Services vendors, specifically business development and marketing personnel, helping them to:
- Increase bid success through improved positioning of proposals against client requirements
- Maintain the competitiveness of current service offerings
- Identify emerging requirements and service opportunities
- Track key developments within the ITS marketplace, including contract awards and new service announcements
- Understand the strategies and capabilities of potential bid partners through access to detailed IT Services vendor assessments.