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Assist Digital Acquires DSaF to Expand German CX Services
Sep 08, 2025 | Mergers and Acquisitions by Ivan Kotzev
Walter Services Acquires gkk DialogGroup to Expand Marketing Services in Germany
Aug 07, 2025 | Mergers and Acquisitions by Ivan Kotzev
Finare Acquires Handicall to Expand CX Services in France
Jul 10, 2025 | Mergers and Acquisitions by Ivan Kotzev
Syntheia to Acquire Call Center Guys to Enter Managed CX Services
Jul 04, 2025 | Mergers and Acquisitions by Ivan Kotzev
Everise Partners with Krisp for AI Voice
Jun 02, 2025 | New Partnerships by Ivan Kotzev
CCI Global Opens First European Location in Galway, Ireland
May 29, 2025 | New Offerings by Ivan Kotzev
Covisian Acquires CUP Solidale to Expand Italian Healthcare Sector Offerings
Apr 23, 2025 | Mergers and Acquisitions by Ivan Kotzev
Fusion CX Acquires STI to Expand Telecom and Utilities CX Services
Mar 18, 2025 | Mergers and Acquisitions by Ivan Kotzev
Outsourcia Acquires SoMezzo to Expand CX Services in France
Mar 13, 2025 | Mergers and Acquisitions by Ivan Kotzev
Callink Acquires Fidelity Contact Center to Expand in Brazil BFS CX Services
Feb 11, 2025 | Mergers and Acquisitions by Ivan Kotzev
Discover the benefits of the IT Services program
NelsonHall's IT Services program supports you in enhancing your organization's sourcing performance. It will help you to:
- Analyze how IT services can be applied to your organization
- Assess the scope of IT services that can be outsourced and why
- Quantify the benefits and risks associated with services processes within your IT function
- Identify the most appropriate vendors and understand their individual philosophies, approaches and delivery capability
- Learn from the experience of other organizations in your sector that have already outsourced elements of their IT functions
- Keep abreast of changing delivery approaches within IT services.
It also provides expert support to IT Services vendors, specifically business development and marketing personnel, helping them to:
- Increase bid success through improved positioning of proposals against client requirements
- Maintain the competitiveness of current service offerings
- Identify emerging requirements and service opportunities
- Track key developments within the ITS marketplace, including contract awards and new service announcements
- Understand the strategies and capabilities of potential bid partners through access to detailed IT Services vendor assessments.