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Contracts Database

for Cloud & Infrastructure Management

Track the pattern of service adoption by monitoring Cloud & Infrastructure Management contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

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TTEC in Cloud & Infrastructure Management

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CX Services in High Tech & Automotive 2024

published 2024-09-18 | Project by Ivan Kotzev

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering CX services in the high tech & automotive sector. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall and with specific capability in cost optimization, revenue generation, and CX improvement. Vendors evaluated for this NEAT are: Bosch Service Solutions, Concentrix, Foundever, Konecta, Movate, Mplus, Teleperformance, TELUS Digital, and TTEC. To find out more, contact Guy Saunders (EMEA) at [email protected] or Darrin Grove (N. America) at [email protected].
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