Vendor Analysis
published on Jun 15, 2020
Report Overview:
This NelsonHall assessment analyzes Stefanini's offerings and capabilities in Advanced Digital Workplace Services
Who is this Report for:
NelsonHall’s Advanced Digital Workplace Services Vendor Assessment for Stefanini is a comprehensive assessment of Stefanini’s digital workplace services offerings and capabilities designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of IT services and identifying vendor suitability for digital workplace services
- Vendor marketing, sales and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in digital workplace services.
Scope of this Report:
The report provides a comprehensive and objective analysis of Stefanini’s digital workplace service offerings, capabilities and market and financial strength, including:
- Analysis of the company’s offerings and key service components
- Revenue estimates
- Identification of the company’s strategy, emphasis and new developments
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s strengths, weaknesses and outlook.
Key Findings & Highlights:
Stefanini provides digital workplace services predominantly through its Workplace and Infrastructure Services capability adopting a vendor and technology agnostic approach. Key end-user services to enable the future workplace include:
- Workplace Anywhere: supports users in any scenario, whether they require a managed desktop build or they want to use multiple devices. It is designed to adapt to users as they change their workstyle; for example, moving from a secure virtual desktop on a thin client to working on a laptop and then checking emails on a smartphone with a seamless experience
- Unified Endpoint Management (UEM) includes automated management of imaging, software solutions, and patching, including self-serve options for mobile devices, workstations and servers
- Virtual Client Services
- Desktop Assessment, Strategy & Transformation
- Workplace Application Inventory and Rationalization
- aaS: Iaas, Paas, Hypervisor Layer, DaaS & vDaaS, hybrid IT, collaboration tools (O365) and support services
- Security Services: SOC & IAM, Endpoint Security Management, EMS, and Vulnerability Management.
Additional value-add services in support of digital workplace include:
- Sophie Cognitive Platform: Virtual agent (Sophie), agent augmentation, intelligent follow-up, context and behavior adaption, and automated knowledge management
- Intelligent Automation: Device monitoring and self-healing (d3), IoT and wearable smart robots, apps installation and device requests, and account and ticket management.