Vendor Analysis
published on Mar 21, 2022
Report Overview:
This NelsonHall vendor assessment analyzes Capgemini's offerings and capabilities in Learning Services.
Who is this Report for:
NelsonHall’s Learning Services profile on Capgemini is a comprehensive assessment of Capgemini’s offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of Learning Services and identifying vendor suitability for Learning Services RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the Learning Services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of Capgemini’s Learning Services offerings and capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s service delivery organization (including delivery locations).
Key Findings & Highlights:
This NelsonHall vendor assessment analyzes Capgemini’s offerings and capabilities in Learning Services.
Capgemini, founded in 1967 and headquartered in Paris, France, provides IT consulting, outsourcing, and professional services. Capgemini entered the BPS market in 2003 and began providing HR BPS services in 2006. Its Business Operations division comprises Capgemini’s Intelligent People Operations (IPO). IPO provides end-to-end support for HR operations from Hire to Retire, including help desk, Intelligent Learning Operations (ILO), process automation, and HR analytics.
Capgemini's offerings comprise learning content, delivery, admin, tech, and consultancy services. It has added new and enhanced existing services in 2021. It provides proprietary and third-party technology. In 2022, it will develop services and tech further and expand its geographic footprint.