Vendor Analysis
published on Jul 17, 2023
Report Overview:
This NelsonHall vendor assessment analyzes Kyndryl's offerings and capabilities in advanced digital workplace services.
Who is this Report for:
NelsonHall’s digital workplace services profile of Kyndryl is a comprehensive assessment of Kyndryl’s offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of digital workplace services and identifying vendor suitability for RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the IT services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of Kyndryl’s digital workplace services offerings and capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization including the location of delivery locations.
Key Findings & Highlights:
Kyndryl focuses on experience across digital workplace services. It places the user at the center of everything it does to drive closer alignment to business outcomes. The company sees EX's downstream effect on its clients' CX. Everything Kyndryl does across the digital workplace is data-driven, with analytics guiding what it is doing and being predictive regarding what the end-user experience needs to be and facilitated through its cognitive channel.