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Contracts Database

for Industry 4.0

Track the pattern of service adoption by monitoring Industry 4.0 contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

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Minacs in Industry 4.0

Find here the NelsonHall Research related to within the Industry 4.0 program

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Customer Management Services

published 2016-05-04 | Project by Ivan Kotzev

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering Customer Management Services (CMS). The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with a specific focus on revenue increase, cost take-out, and customer experience improvement. Vendors evaluated are: Aegis, Alorica, Capita, Concentrix, CSS Corp, EGS, Firstsource, HGS, HP Enterprise Services, Intelenet Global Services, Minacs, Sutherland, Sykes, Tech Mahindra, Teleperformance, TeleTech, Transcom, Transcosmos, Webhelp, Wipro, WNS, and Xerox Services. To find out more, contact Guy Saunders at [email protected].
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Recent Tracking Service

tracking service articles related to Minacs within the Industry 4.0 program:

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