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Conversational Commerce
May 13, 2025 | Market Analysis by Ivan Kotzev
NelsonHall’s market analysis of the Conversational Commerce market consists of 109 pages and focuses on strategies for 2025 and beyond. [...]view this reportdownload abstract
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Conversational Commerce 2025
Published on: April 23, 2025 by Ivan KotzevLatest Digital Experience Services Market Forecast
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Tech Mahindra’s Allyis Acquisition Driving Content Transformation Services
Oct 27, 2022, by Ivan KotzevIn January 2022, Tech Mahindra acquired BPS provider Allyis. Allyis offers digital experience, cloud, AI, & engineering, data & analytics, and technical support services and has actively built trust and safety, content moderation, and content enhancement services. The deal comp[...]
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Tech Mahindra Orchestrating CX Transformation: Interview with Birendra Sen
Sep 16, 2021, by Ivan KotzevEarlier this summer, I spoke with Birendra Sen, Business Leader, Tech Mahindra Business Process Services, on the building blocks of customer experience transformation and lessons from the pandemic. What are the main customer experience objectives for companies in 2021 and 2022? B[...]
latest blog posts on
Digital Experience Services:
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Tech Mahindra’s Allyis Acquisition Driving Content Transformation Services
Oct 27, 2022, by Ivan KotzevIn January 2022, Tech Mahindra acquired BPS provider Allyis. Allyis offers digital experience, cloud, AI, & engineering, data & analytics, and technical support services and has actively built trust and safety, content moderation, and content enhancement services. The deal comp[...]
-
Tech Mahindra Orchestrating CX Transformation: Interview with Birendra Sen
Sep 16, 2021, by Ivan KotzevEarlier this summer, I spoke with Birendra Sen, Business Leader, Tech Mahindra Business Process Services, on the building blocks of customer experience transformation and lessons from the pandemic. What are the main customer experience objectives for companies in 2021 and 2022? B[...]
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