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Track the pattern of service adoption by monitoring Healthcare & Insurance BPS contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

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Healthcare & Insurance BPS

Insightful Analysis to Drive Your Healthcare and Insurance Process Strategy. NelsonHall's Healthcare & Insurance Sourcing Program is a dedicated service for organizations evaluating, or actively engaged in, the outsourcing of healthcare or insurance industry-specific processes such as policy management, and claims and new business processing. Non-industry specific services such as HR outsourcing are supported within separate dedicated programs.

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latest vendor assessments:

NelsonHall keeps tabs on all these vendors so that you don't have to do so, providing all the analysis of vendor capabilities that you require for shortlist selection

DXC Technology - P&C Operations Analytics and AI
Jan 15, 2025 | Vendor Analysis by Bilal Chaudhry
This NelsonHall vendor assessment analyzes DXC Technology's offerings and capabilities in P&C Operations Analytics and AI [...]
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Xceedance - P&C Operations Analytics and AI
Jan 09, 2025 | Vendor Analysis by Bilal Chaudhry
This NelsonHall vendor assessment analyzes Xceedance's offerings and capabilities in P&C Operations Analytics and AI [...]
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Genpact - P&C Operations Analytics and AI
Jan 08, 2025 | Vendor Analysis by Bilal Chaudhry
This NelsonHall vendor assessment analyzes Genpact's offerings and capabilities in P&C Operations Analytics and AI [...]
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WNS - P&C Operations Analytics and AI
Jan 03, 2025 | Vendor Analysis by Bilal Chaudhry
This NelsonHall vendor assessment analyzes WNS' offerings and capabilities in P&C Operations Analytics and AI [...]
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Tata Consultancy Services - P&C Operations Analytics and AI
Dec 20, 2024 | Vendor Analysis by Bilal Chaudhry
This NelsonHall vendor assessment analyzes Tata Consultancy Services' offerings and capabilities in P&C Operations Analytics and AI [...]
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Capgemini - P&C Operations Analytics and AI
Dec 06, 2024 | Vendor Analysis by Bilal Chaudhry
This NelsonHall vendor assessment analyzes Capgemini's offerings and capabilities in P&C Operations Analytics and AI [...]
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EXL Service - P&C Operations Analytics and AI
Nov 25, 2024 | Vendor Analysis by Bilal Chaudhry
This NelsonHall vendor assessment analyzes EXL Service's offerings and capabilities in P&C Operations Analytics and AI [...]
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Cognizant - P&C Operations Analytics and AI
Oct 30, 2024 | Vendor Analysis by Bilal Chaudhry
This NelsonHall vendor assessment analyzes Cognizant's offerings and capabilities in P&C Operations Analytics and AI [...]
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Conduent - Healthcare Payer Operations Transformation
Jul 08, 2024 | Vendor Analysis by Bilal Chaudhry
This NelsonHall vendor assessment analyzes Conduent's offerings and capabilities in Healthcare Payer Operations Transformation [...]
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Viaante - Healthcare Payer Operations Transformation
Jul 02, 2024 | Vendor Analysis by Bilal Chaudhry
This NelsonHall vendor assessment analyzes Viaante's offerings and capabilities in Healthcare Payer Operations Transformation [...]
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Vendor coverage

Covered vendor profiles within the Healthcare & Insurance BPS program

featured research
in Healthcare & Insurance BPS:

Healthcare Payer Operations Transformation
Jul 31, 2024 | Market Analysis by Bilal Chaudhry
NelsonHall’s Healthcare Payer Operations Transformation market analysis consists of 81 pages. [...]
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Property & Casualty Operations Transformation 2024
Feb 08, 2024 | Market Analysis by Bilal Chaudhry
NelsonHall’s Property and Casualty Operations Transformation market analysis consists of 78 pages. [...]
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Healthcare Payer Operations Transformation 2023
Jun 15, 2023 | Market Analysis by John Willmott
NelsonHall’s Healthcare Payer Operations Transformation market analysis consists of 88 pages. [...]
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Impact of Economic Downturn on the Life Insurance Sector
Sep 16, 2022 | Market Analysis by John Willmott
NelsonHall’s analysis of the impact of the economic downturn on the Life Insurance sector consists of 13 pages. This is one of a series of industry sector reports assisting buyers and suppliers to monitor the impact of recent changes in the socioeconomic environment. [...]
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Impact of Economic Downturn on the Property & Casualty Sector
Sep 16, 2022 | Market Analysis by John Willmott
NelsonHall’s analysis of the impact of the economic downturn on the Property & Casualty sector consists of 13 pages. This is one of a series of industry sector reports assisting buyers and suppliers to monitor the impact of recent changes in the socioeconomic environment. [...]
view this report download abstract
Impact of Economic Downturn on the Healthcare Insurance Sector
Sep 15, 2022 | Market Analysis by John Willmott
NelsonHall’s analysis of the impact of the economic downturn on the Healthcare Insurance sector consists of 13 pages. This is one of a series of industry sector reports assisting buyers and suppliers to monitor the impact of recent changes in the socioeconomic environment. [...]
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Impact of Economic Downturn on the Healthcare Provider Sector
Sep 15, 2022 | Market Analysis by John Willmott
NelsonHall’s analysis of the impact of the economic downturn on the Healthcare Provider sector consists of 13 pages. This is one of a series of industry sector reports assisting buyers and suppliers to monitor the impact of recent changes in the socioeconomic environment. [...]
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Impact of Economic Downturn on the Pharmaceuticals Sector
Sep 15, 2022 | Market Analysis by John Willmott
NelsonHall’s analysis of the impact of the economic downturn on the Pharmaceuticals sector consists of 13 pages. This is one of a series of industry sector reports assisting buyers and suppliers to monitor the impact of recent changes in the socioeconomic environment. [...]
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Property and Casualty Operations Transformation Services
Mar 24, 2022 | Market Analysis by NelsonHall Analyst
NelsonHall's market analysis of Property and Casualty Operations Transformation Services consists of 53 pages. [...]
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Pharmaceuticals/Life Sciences Operational Transformation
Feb 09, 2022 | Market Analysis by NelsonHall Analyst
NelsonHall’s market analysis of the global pharmaceuticals/life sciences operational transformation services market consists of 49-pages. [...]
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NEAT Reports are available for this program!

NelsonHall, the leading global BPS analyst firm, now offers a new suite of "speed-to-source" tools to assist Strategic Sourcing Managers in saving time and money, while enhancing the quality of their sourcing decisions in business process services and Healthcare & Insurance BPS.

view all NEAT reports learn more about NEAT

Latest Healthcare & Insurance BPS Client Perspective

Pharmaceuticals/Life Sciences Operational Transformation
Feb 10, 2022 | Customer Perspectives by NelsonHall Analyst
This report is for end-user (buy-side) organizations who are interested in understanding the current and future shape of the market for operational transformation within the pharmaceuticals/life sciences sector, as well as the requirements and experiences of their peers. [...]
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Latest Healthcare & Insurance BPS Market Forecast

Global Healthcare and Insurance BPS Market Forecast: 2024 - 2028
Jul 16, 2024 | Market Forecast by Bilal Chaudhry
NelsonHall’s “Healthcare and Insurance BPS Market Forecast: 2024-2028” consists of 52 pages. This report covers the main Healthcare and Insurance BPS service lines covered by NelsonHall, providing market forecasts and vendor revenue shares for each combination of service line and geography. [...]
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NelsonHall's Self-Service Forecast Tool

This new tool is aimed at assisting executives in accessing the precise market size, growth, and vendor share information they require rapidly and cost-effectively, in support of more-informed decision-making.

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featured blog posts on
Healthcare & Insurance BPS:

WNS’ Healthcare Consult: Enhancing Clinical Guidance & Authorization Support Services

Aug 16, 2024, by Bilal Chaudhry

In recent discussions with WNS, NelsonHall explored the company's advanced healthcare management solutions. WNS provides evidence-based criteria to guide providers in ordering the most appropriate tests, procedures, and treatments for their members. This approach enhances[...]

read post
DXC Enhances P&C Insurance Solutions with AI-Now Strategy

Apr 08, 2024, by Bilal Chaudhry

NelsonHall recently attended the DXC Connect Insurance Executive Forum in Charleston, South Carolina, where the theme was ‘Connecting the world’s largest insurance community to solve challenges and drive value’. DXC focused on: Its new product strategy to meet i[...]

read post 1 comments
Price Transparency in Healthcare Payer BPS Market: Capgemini Spotlight

Aug 02, 2021, by NelsonHall Analyst

In 2020, the U.S. healthcare payer BPS market saw accelerated growth in the adoption and design of digital solutions across all functional areas. The acceleration is driven mainly by consumer demand for an "Amazon" experience from their health plans and providers, to know the[...]

read post
WNS Aggressively Developing Digital Interventions to Transform Insurers’ Claims Capability

Jan 22, 2021, by John Willmott

WNS has a highly developed property & casualty (P&C) insurance practice handling 30 million claims transactions and ~$12 billion in claims spend annually. The company has extensive capability in property & casualty supporting motor, property, casualty, employer and public l[...]

read post
COVID-19: Driving a New Normal for Healthcare, A Cognizant POV

Oct 13, 2020, by NelsonHall Analyst

Digital front doors and transparency a new normal for healthcare? U.S. healthcare is no stranger to an environment of continuous change and has not been spared the effects of the COVID-19 global pandemic in 2020. The unique circumstances born from the need for social distancing during the pan[...]

read post

view all blog posts

latest blog posts on
Healthcare & Insurance BPS:

WNS’ Healthcare Consult: Enhancing Clinical Guidance & Authorization Support Services

Aug 16, 2024, by Bilal Chaudhry

In recent discussions with WNS, NelsonHall explored the company's advanced healthcare management solutions. WNS provides evidence-based criteria to guide providers in ordering the most appropriate tests, procedures, and treatments for their members. This approach enhances[...]

read post
DXC Enhances P&C Insurance Solutions with AI-Now Strategy

Apr 08, 2024, by Bilal Chaudhry

NelsonHall recently attended the DXC Connect Insurance Executive Forum in Charleston, South Carolina, where the theme was ‘Connecting the world’s largest insurance community to solve challenges and drive value’. DXC focused on: Its new product strategy to meet i[...]

read post 1 comments
Price Transparency in Healthcare Payer BPS Market: Capgemini Spotlight

Aug 02, 2021, by NelsonHall Analyst

In 2020, the U.S. healthcare payer BPS market saw accelerated growth in the adoption and design of digital solutions across all functional areas. The acceleration is driven mainly by consumer demand for an "Amazon" experience from their health plans and providers, to know the[...]

read post
WNS Aggressively Developing Digital Interventions to Transform Insurers’ Claims Capability

Jan 22, 2021, by John Willmott

WNS has a highly developed property & casualty (P&C) insurance practice handling 30 million claims transactions and ~$12 billion in claims spend annually. The company has extensive capability in property & casualty supporting motor, property, casualty, employer and public l[...]

read post
COVID-19: Driving a New Normal for Healthcare, A Cognizant POV

Oct 13, 2020, by NelsonHall Analyst

Digital front doors and transparency a new normal for healthcare? U.S. healthcare is no stranger to an environment of continuous change and has not been spared the effects of the COVID-19 global pandemic in 2020. The unique circumstances born from the need for social distancing during the pan[...]

read post

view all blog posts

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