Vendor Analysis
published on Mar 13, 2025
Report Overview:
This NelsonHall vendor assessment analyzes MMB Digital and Darwin offerings and capabilities in next generation benefits administration
Who is this Report for:
NelsonHall’s Benefits Administration profile on MMB Digital and Darwin is a comprehensive assessment of MMB Digital and Darwin’s offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of Benefits Administration Services and identifying vendor suitability for security services RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the Benefits Administration Services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of MMB Digital and Darwin’s Benefits Administration Service offerings and capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization including the location of delivery centers.
Key Findings & Highlights:
MMB (Mercer Marsh Benefits) is a division of Marsh McLennan, a global professional services firm that provides consulting and solutions in the areas of risk, strategy, and people. Mercer, one of the operating companies of Marsh McLennan, specializes in health, wealth, and career consulting services and has 25k employees across ~43 countries. It is organized into three business segments: Health, Wealth, and Career. Its businesses are described below:
- Health: global benefits administration technology and service provided under Mercer Marsh Benefits
- Wealth: consisting of DB administration and the Mercer Pension Manager
- Career: includes leadership and organization performance, technology solutions, workforce analytics and planning, communication, rewards, executive compensation, mobility, and Workday deployment capability.
In 2023, Mercer, a business of Marsh McLennan, sold its U.S. health and benefits administration and U.K. pension administration businesses to Bain Capital Insurance, leading to the creation of a new company named Aptia. Mercer retained its global benefits management and employee engagement technology platform, Darwin, and its U.S. pension administration services. Darwin (formerly Thomsons Online Benefits) was initially acquired by Mercer in 2016.
Today, Darwin has ~756 personnel delivering benefits administration to ~600 benefits administration clients (~3.3m employees).