featured posts:
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Vistra: Elevating Employee Experience through Global Absence Services
Mar 25, 2025, by Elizabeth RennieSupport for managing employee time at a global level is rarely addressed by HR providers. However, global payroll providers are expanding services to support global absence management, and a number of market changes are helping drive buyer adoption and growth of these services. The challenge of global absence management Firstly, improving employee experiences is often a focus a[...]
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ADP Acquires WorkForce Software to Strengthen Global Workforce Management Offering
Nov 22, 2024, by DeeAnna WarringtonIn a significant development in the WFM and HCM markets, ADP has acquired WorkForce Software, a global provider of WFM solutions with integrated employee experience capabilities. The deal, estimated at $1.2bn, was finalized on October 15th. ADP is a publicly traded company, while Workforce Software is backed by Evergreen Coast Capital Corp., the technology-focused private equity arm [...]
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NXTThing RPO: Balancing Human Interaction & Advanced Technology
Sep 25, 2024, by Jeanine Crane-ThompsonAdvanced technologies such as GenAI, ML, and NLP continue gaining momentum, yielding greater efficiency and savings across all areas of talent acquisition (TA). Vendors are becoming more expert in applying these tools, improving TA outcomes and candidate experience, reducing candidate bias, identifying resources at the highest risk of flight, and predicting a candidate’s cultur[...]
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Helios: Aiming to Transform the Employee & Global Team Experience
Aug 26, 2024, by Jeanine Crane-ThompsonThe workplace environment continues to transform, directly impacting the priorities of HCM vendors. Top of mind is ensuring employee engagement and wellness throughout the HR lifecycle, supporting all workplace scenarios (i.e., on-site, remote, hybrid), career tenure, and generational preferences. Organizations are investing beyond mobile-enabled routine task accessibility [...]
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UKG Betting Big on AI and Global Reach
Jun 03, 2024, by Elizabeth RennieI recently attended the 2024 UKG Spring Analyst Day, the theme of which was helping organizations become a great place to work through human-centered technology. The event provided clear demonstrations of what the company has delivered as well as a preview of what’s to come. UKG also demonstrated an innovative approach to ensuring client value is at the heart of its product roa[...]
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Advanced RPO Acquires Aspirant RPO to Expand Scope of Services
May 13, 2024, by Jeanine Crane-ThompsonRecruitment process outsourcing provider Advanced RPO acquired Aspirant RPO, headquartered in Pittsburgh, PA, on May 1, 2024. Advanced RPO delivers full-cycle, project-based, custom, and high-volume RPO solutions to its clients across high-growth, mid-market, and enterprise sectors. The acquisition enriches Advanced RPO’s offering, specifically adding front-end talent acquis[...]
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Global Payroll Update from ADP: What to Expect in 2024
Feb 12, 2024, by Elizabeth RennieADP's annual global payroll customer event took place in London recently, bringing together 224 decision-makers from some of the world's largest companies, representing ~20m employees. The event featured a global economic update, ADP's strategic vision, and product development updates. The event also included a "round the world" experience sharing insights into [...]
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ADP Showcases Innovations Making HR ‘Easy, Smart & Human’
Oct 09, 2023, by Jeanine Crane-ThompsonADP recently held its 2023 Analyst Day (#ADPaday) event at its Chelsea Lab Innovation Center in New York City, where ADP leaders and clients shared strategies, product roadmaps, transformational impacts, and industry insights related to the human capital industry. As the company nears its 75th anniversary in 2024, ADP President & CEO Maria Black shared the company's three [...]
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Conduent Leveraging a CX Approach to HR Services
Jun 13, 2023, by Elizabeth RennieIn the HCM technology and HR services market, delivering a rich employee experience is often associated with having the most user-friendly UI, seamless digital processes (zero touch) with field validations and single-point-of-entry to ensure high quality data. As discussed in NelsonHall’s recently published Cloud HR Transformation report, the next frontier of employee experienc[...]
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HR Analytics Takes Center Stage at the 2023 ADP Meeting of the Minds
Mar 28, 2023, by Jeanine Crane-ThompsonThe week of March 13, the 2023 ADP Meeting of the Minds (MOTM) Conference saw more than 3,000 participants descend upon downtown Atlanta. ADP leaders, guest speakers, and clients shared data and insights on industry trends, economic forecasts, and the overall health and direction of the human capital industry. At a high level, six economic trends are reshaping the global labor mar[...]
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HR Predictions 2023: Learning
Feb 01, 2023, by Nikki EdwardsIn 2022, timely digital learning became the accepted norm, along with personalized learning using delivery methods based on the latest advances in learning tech and services. Before the pandemic, learning was a target for wholesale budget cuts during a time of economic uncertainty. With ongoing talent and skills shortages, 2023 will likely see some organizations de-prioritize lear[...]
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HR Predictions 2023: Recruitment
Jan 24, 2023, by Nikki EdwardsThe last three years has been a period of rapid transformation for Talent Acquisition (TA), culminating in a new era of work. And in 2023, organizations face challenges such as a shrinking global workforce, skills shortages, and new workforce/workplace expectations. Alongside, broader business survival challenges (navigating an economic recession, availability of resources/supplies, [...]
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SD Worx Maintains Strong Pan-European HR Growth & Targets Further Expansion
Nov 18, 2022, by Elizabeth RennieLast month, NelsonHall participated in the SD Worx Analyst Day, which included an update on key milestones since Kobe Verdonck took the reins as CEO in September 2019. The last three years have seen SD Worx supercharge its European growth and intensify its focus through achieving: Geographic expansion from 10 to 23 countries in Europe, where it utilizes its own IP in 17 of thes[...]
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Hyper-Personalized Learning Key to Workforce Upskilling & Retention
Oct 18, 2022, by Nikki EdwardsThe 2022 Learning Technologies Autumn Forum (at the London ExCel, October 13) reflected the market changes and global events that have been driving the learning transformation agenda since early 2020. Remote and hybrid working demand and deepening talent and skills shortages have seen learning become a C-suite priority: organizations realize that if they cannot buy or borrow talent ([...]
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Technology & People Analytics Evolving to Support the HR Lifecycle
Sep 28, 2022, by Jeanine Crane-ThompsonEarlier this month, the 2022 HR Technology Conference saw more than 400 vendors and 5,000 participants descend upon the Las Vegas Mandalay Bay Hotel & Conference Center. Attendees presented industry trends, learned from colleagues, viewed demos of the latest technologies, and met face-to-face in what felt like a pre-2020 setting. Several key observations from this year's conference [...]
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Atlas’ $200m Strategic Equity Investment Enables Continued Global Expansion
Sep 26, 2022, by Jeanine Crane-ThompsonOn September 15, Atlas secured a strategic equity investment of up to $200m in partnership with Sixth Street Growth. Atlas specializes in direct employer of record (EOR) solutions and enabling technology, contractor pay, consulting services, HR service delivery, and global mobility & visa offerings. The company is focused on supporting clients’ international expansion strategies i[...]
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Pontoon’s Evolutionary Services Procurement Approach for Contingent Hiring Success
Sep 14, 2022, by Nikki EdwardsPontoon's recently reimagined Services Procurement contingent hiring solution enables a simplified, client-centric journey, with best practice at its core and underpinned by industry-leading technology. In 2021, Pontoon conducted a thorough evaluation of its existing offering, other solutions in the market, and what current and future clients were looking for from Services Procurement.&[...]
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DE&I as a Core Business Strategy: ADP’s Internal Initiatives & Client Services
Aug 18, 2022, by DeeAnna WarringtonDiversity, Equity & Inclusion (DE&I) has become an important focus for HR in recent years and is increasingly part of organizations’ core business strategy. This blog takes an in-depth look at ADP’s current DE&I strategies, both internally and as relates to its client service and offerings. ADP’s Corporate Social Responsibility ADP currently has ~6[...]
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IBM-EY HR Talent Alliance Creates Game-Changer Center of Excellence
May 27, 2022, by Elizabeth RennieFollowing a year in development, IBM’s Talent Transformation division and EY’s Organization & Workforce, Mobility, Payroll Operate and HR Transformation division have announced a strategic alliance. The alliance enables the two organizations to co-create talent solutions and offers a new Center of Excellence for Talent, which could be a game-changer in terms of the HR[...]
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Safeguard Global Acquires Global Upside to Expand EOR Services
Feb 07, 2022, by Jeanine Crane-ThompsonSafeguard Global acquired Global Upside Corporation, a global expansion, technology, and services company based in San Jose, CA on January 25, 2022. Global Upside specializes in EOR services, new entity incorporation, human resources, accounting, payroll, and tax & compliance solutions. The country footprint across both organizations is well aligned. This acquisition will add [...]
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Neeyamo Event: Payroll Beyond Borders
Jan 24, 2022, by Elizabeth RennieLast week marked Neeyamo's Payroll Beyond Borders' virtual global payroll industry event. The keynotes were delivered by payroll industry leaders Dan Maddux, Executive Director, American Payroll Association, and Ken Pullar, CEO, CIPP. The event had around 1,200 participants from around the world and was the first global coming together of global payroll industry experts [...]
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Recruitment & Learning Trends, 2022
Jan 20, 2022, by Nikki EdwardsHere I look at the major trends for the year ahead in two key areas of HR: recruitment and learning services. Recruitment Trends Talent Acquisition (TA) challenges were already complex in the pre-pandemic period, with an aging workforce population, shortage of digital talent, rapid evolution of technology, Brexit, legal changes, and more. The pandemic added another layer of com[...]
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The Changing Role of the Strategic Benefits Leader
Jan 14, 2022, by Elizabeth RennieSince the start of the pandemic, company benefits have played an increasingly important role in helping organizations protect the safety, wellness, and health of their employees. This is increasingly the case, not only for physical wellness, but organizations now have greater awareness of mental health and financial wellness impacts on their staff given recent challenges and mass res[...]
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How will Europe Address Post-Pandemic HR Challenges?
Oct 22, 2021, by Elizabeth RennieAs the pandemic normalizes across day-to-day life, NelsonHall expects HR service delivery to adapt to a whole new set of challenges, both through legislation and HR best practices. The convergence of three key themes are likely to see new HR solutions being developed: staff welfare and resilience, operational efficiency, and automation. Staff Welfare and Resilience Pre-COVI[...]
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isolved: Innovation, Platform Maturity & Client Development
Sep 24, 2021, by Elizabeth RennieThis past week I had the privilege of attending isolved’s Connect annual user conference at the Diplomat Beach Resort in Hollywood, Florida. The event marked a few firsts for me personally: my first time attending isolved Connect and the first time I have traveled for an in-person event in 18 months. It was great to get back to meeting and connecting with vendors and buyers face to face [...]