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Nikki Edwards

Nikki is a Principal Research Analyst at NelsonHall, with shared responsibility for HRO research globally. Nikki is responsible for HRO research in the areas of Recruitment Process Outsourcing (RPO), Managed Service Program (MSP), and Payroll Outsourcing.

Nikki is part of NelsonHall's HRO analyst team, which provides the most comprehensive and insightful coverage of HRO markets in the world. She is a highly experienced HR practitioner, with 27 years' experience in HR across industry sectors including Hi Tech, Telecoms, Retail/Warehousing, Travel & Hospitality, Facilities Management, Education, Manufacturing, Media, and Business Consultancy.

Nikki has a wealth of operational experience across the entire HR function, including talent acquisition, talent development, employee engagement, employee relations, compensation, benefits, payroll, employment law, and HR systems. She also has significant experience in leading and managing business transformation/integration and cultural change projects, including outsourcing key business functions, accelerated growth via TUPE transfers, organization and process redesign, and M&A initiatives (including due diligence, rebranding, cultural realignment, and compensation and benefits changes).

Amongst Nikki's many achievements in HR, she has successfully established, managed, and led various international talent acquisition projects of up to 18 months' duration. This includes a second generation RPO project in which she was responsible for evaluating, shortlisting, and selecting a new global RPO vendor who went on to deliver significant business value and establish a long-term relationship with the client.

Prior to joining NelsonHall, Nikki has held interim HR consulting positions with PageGroup plc and Brightstart UK (owner/director), and senior positions with Displaydata, Cincom, CompuServe, and Sainsbury's.

Nikki holds an honors degree in Geography from Coventry University, and an MBA from Reading University. In her spare time, Nikki's many interests include volunteering, health & fitness (including running 5k, 10k, and half marathons), skiing, and travel.

Contact Nikki Edwards

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Latest blog posts by Nikki Edwards:

  • HRO: Three Key Trends Driving Talent Acquisition Markets

    Jan 27, 2017, by Nikki Edwards

      By Nikki Edwards & Gary Bragar In recent industry discussions around talent acquisition, we have identified a number of interconnected trends that are having a significant impact on talent acquisition markets. Here, we take a look at three key trends, and at how HRO vendors in t[...]

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