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Nikki Edwards
Nikki is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. Nikki covers HR services research in the areas of Recruitment Process Outsourcing (RPO), Managed Service Programs (MSP), Total Talent, and Learning.
Nikki is a highly experienced HR practitioner, with 27 years' experience in HR across industry sectors including Hi Tech, Telecoms, Retail/Warehousing, Travel & Hospitality, Facilities Management, Education, Manufacturing, Media, and Business Consultancy.
Her current project is Learning Services: Transforming the Way the Workplace Learns.
Nikki has a wealth of operational experience across the entire HR function, including talent acquisition, talent development, employee engagement, employee relations, compensation, benefits, payroll, employment law, and HR systems. She also has significant experience in leading and managing business transformation/integration and cultural change projects, including outsourcing key business functions, accelerated growth via TUPE transfers, organization and process redesign, and M&A initiatives (including due diligence, rebranding, cultural realignment, and compensation and benefits changes).
Amongst Nikki's many achievements in HR, she has successfully established, managed, and led various international talent acquisition projects of up to 18 months' duration. This includes a second generation RPO project in which she was responsible for evaluating, shortlisting, and selecting a new global RPO vendor who went on to deliver significant business value and establish a long-term relationship with the client.
Prior to joining NelsonHall, Nikki has held interim HR consulting positions with PageGroup plc and Brightstart UK (owner/director), and senior positions with Displaydata, Cincom, CompuServe, and Sainsbury's.
Nikki holds an honors degree in Geography from Coventry University, and an MBA from Reading University. In her spare time, Nikki's many interests include volunteering, health & fitness (including running 5k, 10k, and half marathons), skiing, and travel.
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Contact Nikki Edwards
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Reports by Nikki Edwards:
Learning Services: Employee Lifetime Skilling
Jan 22, 2025 | Market Analysis by Nikki Edwards
NelsonHall's market analysis of learning services and industry trends consists of 159 pages [...]view this reportdownload abstractGP Strategies - Learning Services
Jan 13, 2025 | Vendor Analysis by Nikki Edwards
This NelsonHall vendor assessment analyzes GP Strategies' offerings and capabilities in Learning Services [...]view this reportdownload abstractInfopro Learning - Learning Services
Jan 06, 2025 | Vendor Analysis by Nikki Edwards
This NelsonHall vendor assessment analyzes Infopro Learning's offerings and capabilities in Learning Services [...]view this reportdownload abstractIBM - Learning Services
Dec 19, 2024 | Vendor Analysis by Nikki Edwards
This NelsonHall vendor assessment analyzes IBM's offerings and capabilities in Learning Services [...]view this reportdownload abstractSeertech Solutions - Learning Services
Dec 18, 2024 | Vendor Analysis by Nikki Edwards
This NelsonHall vendor assessment analyzes Seertech Solutions' offerings and capabilities in Learning Services [...]view this reportdownload abstract
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Latest blog posts by Nikki Edwards:
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HR Predictions 2023: Learning
Feb 01, 2023, by Nikki EdwardsIn 2022, timely digital learning became the accepted norm, along with personalized learning using delivery methods based on the latest advances in learning tech and services. Before the pandemic, learning was a target for wholesale budget cuts during a time of economic uncertainty. [...]
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HR Predictions 2023: Recruitment
Jan 24, 2023, by Nikki EdwardsThe last three years has been a period of rapid transformation for Talent Acquisition (TA), culminating in a new era of work. And in 2023, organizations face challenges such as a shrinking global workforce, skills shortages, and new workforce/workplace expectations. Alongside, broader [...]
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Hyper-Personalized Learning Key to Workforce Upskilling & Retention
Oct 18, 2022, by Nikki EdwardsThe 2022 Learning Technologies Autumn Forum (at the London ExCel, October 13) reflected the market changes and global events that have been driving the learning transformation agenda since early 2020. Remote and hybrid working demand and deepening talent and skills shortages have seen [...]
Commented Tracking service articles:
Randstad Announces Q4 2024 Revenues down 1.6% (down 5.5% organic) at €6,084m
Feb 12, 2025 | Financial Results by Nikki Edwards
Accenture Awarded AI Skills Training Contract by Aramco Digital
Sep 12, 2024 | Contracts by Nikki Edwards
Randstad Announces Q2 2024 Revenues Down 5.9% (Down 8% Organic) at €6,085m
Jul 23, 2024 | Financial Results by Nikki Edwards
Kelly Services Announces Q1 2024 Revenues Down 17.6% (Down 17.7% in CC) to $1,045m
May 09, 2024 | Financial Results by Nikki Edwards
Randstad Announces Q1 2024 Revenues down 8.9% (Down 8% organic) to €5,938m
Apr 23, 2024 | Financial Results by Nikki Edwards