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Liz Rennie is NelsonHall's HR & Talent Transformation Research Director, with global responsibility for HR research and client support.
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Nikki is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. Nikki covers HR services research in the areas of Recruitment Process Outsourcing (RPO), Managed Service Programs (MSP), Total Talent, and Learning.
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Jeanine Crane-Thompson is a Principal Research Analyst with the HR & Talent Transformation team.
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DeeAnna Warrington is a Principal Analyst with the HR & Talent Transformation team.
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Benefits Admin
Benefits Administration: Employee Wellness Reimagined
Customer Perspectives
by DeeAnna Warrington
published on May 15, 2025
Report Overview:
This report is for end-user (buy-side) organizations who are interested in understanding the current and future shape of the U.S. health & welfare benefits administration market as well as the requirements and experiences of their peers.
Key Findings & Highlights:
Today, benefits personalization and optimization strategies that focus on providing intuitive technology in addition to non-traditional wellness support, such as preventative care, mental health support, and financial wellness and planning tools, have become critical success factors in talent attraction and retention strategies.
This report is essential reading for HR and benefits directors and managers, with our in-depth analysis informing them of what the market can help them achieve now and over the next few years, and including case study examples.
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