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IBM - Learning Services
Vendor Analysis
published on Feb 08, 2021
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Report Overview:
This NelsonHall vendor assessment analyzes IBM’s offerings and capabilities in Learning Services.
Who is this Report for:
NelsonHall’s Learning Services profile on IBM is a comprehensive assessment of IBM’s offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of Learning Services and identifying vendor suitability for Learning Services RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the Learning Services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of IBM’s Learning Services offerings and capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery structure, including the location of service delivery infrastructure.
Key Findings & Highlights:
This NelsonHall vendor assessment analyzes IBM’s offerings and capabilities in Learning Services.
International Business Machines Corporation (IBM) is an American multinational information technology company headquartered in Armonk, New York, with operations in over 170 countries. IBM's Learning Services resides in the GPS sub-segment of IBM’s Global Business Services Division, as part of IBM's Talent and Transformation practice.
IBM provides design, content, skills transformation, delivery, administration, tech, analytics, and consulting services.
IBM's Talent Development Optimization approach is part of IBM's broader "Consult to Operate" methodology/approach (IBM Garage for Skills).
IBM's clients start from different places on the digital learning continuum. Still, IBM takes them on a transformation journey, through defined stages, to the final stage characterized by immersive, personalized skilling experiences in the flow of work.
In 2020, IBM launched Open P-TECH to equip young people and educators with foundational knowledge and professional skills in emerging technologies like cybersecurity, AI, and more, all for free.
IBM offers clients an ecosystem of learning and skills technology, too, fully configurable based on each client’s specific requirements, including Your Learning (YL) personalized learning platform, the Comprehend LXP and eventification platform, and IBM Content Curation and Collation with Watson (C3).
All technology has a robust 2021 roadmap for development in place.