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Liz is HR Technology and Services Research Director at NelsonHall, with global responsibility for key HR research projects including Cloud-Based HR Transformation, Cloud-Based Benefits Services, HCM Technology, EoR, Global Payroll and The Future of HR, as part of NelsonHall's wider HR Technology & Services practice.
meet & followNikki is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. Nikki covers HR services research in the areas of Recruitment Process Outsourcing (RPO), Managed Service Programs (MSP), Total Talent, and Learning.
meet & followJeanine is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. She has global responsibility for key HR areas including employer of record (EOR) and learning platforms.
meet & followDeeAnna is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. She has global responsibility for key HR areas including HCM technology, workforce management, and health & welfare administration.
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Please visit NelsonHall's HRO Insight blog for further updates from our analysts daily
published on Aug 09, 2021
This NelsonHall assessment analyzes Tech Mahindra'sofferings and capabilities in Advanced Digital Workplace Services
NelsonHall’s digital workplace services profile on Tech Mahindra is a comprehensive assessment of Tech Mahindra’s offerings and capabilities, designed for:
The report provides a comprehensive and objective analysis of Tech Mahindra’s digital workplace services offerings and capabilities, and market and financial strengths, including:
Tech Mahindra provides digital workplace services as part of its Infrastructure and Cloud Services division. This also includes cloud services, data center services, enterprise network services, and enterprise security services. Its digital workplace managed services are focused across seven towers, including Service Desk: providing an omnichannel approach focusing on UX, utilizing self-service and automation, self-heal, self-help, virtual assistant, and analytics. It also offers crowdsourcing where end-users can help other end-users through communities within their enterprise. Tech Mahindra provides a machine-first next-generation services desk (zero-touch).