HRO Insight blog
Please visit NelsonHall's HRO Insight blog for further updates from our analysts daily
Movate - CX Services Transformation
Vendor Analysis
published on Dec 18, 2023
Access to this report is restricted to logged in clients with access. Login to get full access
Report Overview:
This NelsonHall assessment analyzes Movate's offerings and capabilities in CX Services Transformation
Who is this Report for:
NelsonHall’s CX Services Transformation profile on Movate is a comprehensive assessment of Movate’s offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of CX services and identifying vendor suitability for content moderation, trust and safety, and content development RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the CX services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of Movate’s CX Services Transformation offerings, capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, challenges, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization, including the location of delivery centers.
Key Findings & Highlights:
This NelsonHall vendor assessment analyzes Movate’s offerings and capabilities in CX Services Transformation.
Movate positions as an innovative CX services provider focused on creating bespoke transformative models for the changing CX services market. Its framework incorporates gig workforce hybrid delivery, advanced analytics, intelligent routing based on intent recognition, and genAI applications.
Outsourcing clients looking for a CX services vendor with transformation framework covering hybrid delivery, digital asset accelerators, and flexible commercial terms, as well as access to gig workforce platform, should especially consider this profile on Movate.