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Liz Rennie is NelsonHall's HR & Talent Transformation Research Director, with global responsibility for HR research and client support.
Nikki is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. Nikki covers HR services research in the areas of Recruitment Process Outsourcing (RPO), Managed Service Programs (MSP), Total Talent, and Learning.
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Jeanine Crane-Thompson is a Principal Research Analyst with the HR & Talent Transformation team.
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DeeAnna Warrington is a Principal Analyst with the HR & Talent Transformation team.
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Please visit NelsonHall's HRO Insight blog for further updates from our analysts daily
published on Jan 03, 2025
This NelsonHall vendor assessment analyzes WNS' offerings and capabilities in P&C Operations Analytics and AI
NelsonHall’s P&C Operations Analytics and AI profile on WNS is a comprehensive assessment of WNS' offerings and capabilities, designed for:
The report provides a comprehensive and objective analysis of WNS’ P&C Operations Analytics and AI offerings, capabilities, and market and financial strengths, including:
WNS is a major global business transformation company headquartered in Mumbai, India. It offers business process management services and has ~62k employees globally. It provides services in various industries, including BFSI, healthcare, life sciences, retail, consumer products, manufacturing, travel and hospitality, shipping and logistics, and professional services. NelsonHall estimates that overall, WNS has ~600 clients globally across various industries, and that its NelsonHall-estimated net revenue for FY 2024 is ~$1.3bn.
WNS’ overall insurance business covers personal, commercial, and specialty insurance. NelsonHall estimates that WNS’ insurance space globally accounts for ~25% of its total revenue.