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Infosys - Cognitive & Self-Healing IT Infrastructure Management Services
Vendor Analysis
published on Jan 14, 2025
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Report Overview:
This NelsonHall assessment analyzes Infosys' offerings and capabilities in cognitive and self-healing IT infrastructure management services
Who is this Report for:
NelsonHall’s cognitive & self-healing IT infrastructure management services profile on Infosys is a comprehensive assessment of Infosys’ offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of digital services and cognitive & self-healing IT infrastructure management services and identifying vendor suitability for RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the IT services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of Infosys’ cognitive & self-healing IT infrastructure management services offerings and capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization including the location of delivery centers.
Key Findings & Highlights:
Infosys is evolving from automation-assisted engineering and service delivery to AI-augmented engineered systems. This includes composite systems engineered with guardrails, observability, and SRE to ensure resiliency and performance with pervasive AI capabilities. The next phase is reimagining the AI-first full lifecycle, including the dominant use of GenAI in engineering for innovative digital platforms and autonomous operations for performance, reliability, and scalability.