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TELUS Health - Benefits Administration: Employee Wellness Reimagined
Vendor Analysis
published on Jan 17, 2025
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Report Overview:
This NelsonHall vendor assessment analyzes TELUS Health's offerings and capabilities in next generation benefits administration
Who is this Report for:
NelsonHall’s Benefits Administration profile on TELUS Health is a comprehensive assessment of TELUS Health offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of Benefits Administration Services and identifying vendor suitability for security services RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the Benefits Administration Services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of TELUS Health’s Benefits Administration Service offerings and capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization including the location of delivery centers.
Key Findings & Highlights:
TELUS Health, one of the major subsidiaries of TELUS Corporation, is a global health and wellbeing organization providing digital tools and clinical services that focus on total wellbeing, which includes physical, mental, and financial health, across the full spectrum of primary and preventive care. By way of the LifeWorks acquisition, TELUS Health has provided health and welfare administration services across North America for 57 years, delivering an integrated approach to wellbeing through its cloud-based platform.
Previously known as LifeWorks and Morneau Shepell prior to that, its journey began in 1966 in Ontario, Canada, when W.F. Morneau & Associates merged with Sobeco to establish Morneau Sobeco. Recent company milestones include:
- 2023 - LifeWorks and TELUS Health unite under one company name and one brand: TELUS Health
- 2022 - TELUS Health completes the successful acquisition of LifeWorks
- LifeWorks (U.S.) Ltd. acquires U.K.-based Breaking Free
- 2021 - company name changed from Morneau Shepell to LifeWorks (U.S.) Ltd.; TSX stock ticker changed to LWRK
- LifeWorks acquires Netherlands EAP company, Ascender
- LifeWorks acquires Australian SMG Health Pty Ltd
- 2019 - Morneau Shepell acquires MorningStar Health
- Morneau Shepell acquires Mercer’s standalone, large market, health and defined benefit pension plan administration business in the United States
- 2018 - Morneau Shepell acquires LifeWorks.
TELUS Health has 831 employees supporting ~160 H&W clients and ~3.6m H&W plan participants in the U.S. and Canada.