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Liz is HR Technology and Services Research Director at NelsonHall, with global responsibility for key HR research projects including Cloud-Based HR Transformation, Cloud-Based Benefits Services, HCM Technology, EoR, Global Payroll and The Future of HR, as part of NelsonHall's wider HR Technology & Services practice.
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Nikki is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. Nikki covers HR services research in the areas of Recruitment Process Outsourcing (RPO), Managed Service Programs (MSP), Total Talent, and Learning.
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Jeanine is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. She has global responsibility for key HR areas including employer of record (EOR) and learning platforms.
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DeeAnna is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. She has global responsibility for key HR areas including HCM technology, workforce management, and health & welfare administration.
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HRO Insight blog
Please visit NelsonHall's HRO Insight blog for further updates from our analysts daily
Customer Perspectives
by Elizabeth Rennie
published on Nov 01, 2024
Report Overview:
This report is for end-user (buy-side) organizations who are interested in understanding the current and future shape of the payroll services market as well as the requirements and experiences of their peers.
Key Findings & Highlights:
With payroll being a business-critical function and cash being such a focus for both employees and organizations, payroll agility and visibility are key areas of investment and modernization.
This major NelsonHall study is essential reading for buyers of payroll services, with our in-depth analysis detailing what can be achieved by leveraging the latest payroll services and solutions in the marketplace. The full study examines:
- The latest trends in payroll services and how the process is being reinvented
- Buyer expectations of payroll service delivery
- How digital technology is transforming payroll
- Where providers are focusing their investments to develop payroll service offerings for the future
- Challenges and success factors for payroll service providers.
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