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Happiest Minds - Transforming Mortgage and Loan Services
Vendor Analysis
published on Apr 01, 2025
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Report Overview:
This NelsonHall vendor assessment analyzes Happiest Minds' offerings and capabilities in Mortgage & Loan Services.
Who is this Report for:
NelsonHall’s ‘Transforming Mortgage and Loan Services’ profile on Happiest Minds is a comprehensive assessment of Happiest Minds’ offerings and capabilities for the mortgage and loan sector, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of technology and operational services and identifying vendor suitability for mortgage and loan services in RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the support services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of Happiest Minds’ BFS-focused mortgage and loan service offerings and capabilities and market and financial strength, including:
- Identification of the company’s strategy, offerings, and new developments
- Analysis of the company’s strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and Happiest Minds service components
- Analysis of the company’s delivery organization including the location of delivery centers.
Key Findings & Highlights:
Happiest Minds provides digital transformation, infrastructure, security, and product engineering services. It employs ~6.7k FTEs in 13 countries and serves 250 active clients. Happiest Minds has worked with the banking industry since 2012 and began working with the lending industry in 2015 with a consumer lending product implementation partnership for community-based institutions.
In 2016, Happiest Minds expanded its M&L services business into the U.K. by automating lending processes and creating a lending marketplace. In 2017, Happiest Minds began delivering asset finance origination and credit reporting services for U.K. lessors. Today, it focuses on designing and implementing AI and processing automation for lending clients.
In May 2024, Happiest Minds acquired PureSoftware Technologies Private Limited for USD 95m. The company provides solutions and services to the BFSI, healthcare and life sciences, retail and logistics, and gaming and entertainment industries. Its core banking solution, Arttha, is a banking-as-a-Service offering that supports lending processes.