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isolved - HCM Technology & GenAI: The Workplace of the Future
Vendor Analysis
published on Jul 22, 2025
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Report Overview:
This vendor assessment analyzes isolved's offerings and capabilities in HCM Technology & GenAI
Who is this Report for:
NelsonHall’s HCM Technology profile on isolved is a comprehensive assessment of isolved’s offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of HCM Technology and identifying vendor suitability for HCM Technology RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the HCM Technology sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of isolved’s HCM Technology offerings, capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, challenges, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization, including the location of delivery centers.
Key Findings & Highlights:
isolved, founded in 2012 and headquartered in Charlotte, NC, is a provider of HCM and WFM technology and associated managed services, targeting small-to-medium-sized businesses (SMB) and mid-market organizations.
The company was initially formed in 1986, offering benefits services under the Infinisource brand. In 2012, the first version of isolved’s HCM platform, initially focused on payroll and time clock solutions, was introduced to the market. The platform has continuously grown in technological advancement and scope, and in 2020, isolved rebranded its HCM technology as the isolved People Cloud platform.
Since its launch, isolved has leveraged a mix of organic development and select acquisitions to boost its capability and accelerate its platform adoption, including many former isolved resellers:
- Network, ASO partners (2024): Paytime Payroll, Basic Pay
- Network, ASO partners (2023): EmployDrive, Common Sense Payroll, Payarc, Strategic Payroll Solutions, Autopaychecks HCM, Payroll Specialties, Ideal Payroll, and True Payroll Integration
- Network, ASO partners (2022): PCS Human Capital, kAAP, ePay, NCR Payroll & HR Solutions, Complete Payroll Solutions
- Network partners (2021): Payday, Ace, PayPro, Balance Point
- TrenData HR (2021): AI-based predictive analytics and NLP-based conversational virtual assistant (VA); now isolved Predictive People Analytics
- Givful (2021): wellness and wellbeing solution focused on employee giving and volunteering; now isolved Giving & Volunteering
- Network partners (2020): Precision Payroll of America, Proxus Human Capital Management, Performance HCM, TPC The Payroll Company, IES Integrated Employer Solutions, Big Fish Employer Services.
In March 2025, isolved completed the full integration of ApplicantPro into its brand and operations. Now rebranded as isolved Talent Acquisition, the offering is available either as a standalone talent acquisition solution and service or as part of the fully integrated isolved People Cloud platform to unify hiring, HR, payroll, and benefits in a single system.
The isolved People Cloud platform currently supports 8m+ worksite employees and ~195k U.S.-based small and medium-sized employers, with the ability to scale for larger, enterprise-level customers (10k employees).