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Liz Rennie is NelsonHall's HR & Talent Transformation Research Director, with global responsibility for HR research and client support.
Nikki is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. Nikki covers HR services research in the areas of Recruitment Process Outsourcing (RPO), Managed Service Programs (MSP), Total Talent, and Learning.
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Jeanine Crane-Thompson is a Principal Research Analyst with the HR & Talent Transformation team.
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DeeAnna Warrington is a Principal Analyst with the HR & Talent Transformation team.
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Please visit NelsonHall's HRO Insight blog for further updates from our analysts daily
published on Nov 13, 2025
This NelsonHall vendor assessment analyzes Happiest Minds' offerings and capabilities in GenAI and Process Automation in Banking.
NelsonHall’s GenAI and Process Automation in Banking profile on Happiest Minds is a comprehensive assessment of Happiest Minds’ offerings and capabilities, designed for:
The report provides a comprehensive and objective analysis of Happiest Minds’ GenAI and Automation in Banking offerings, capabilities, and market and financial strengths, including:
Happiest Minds has delivered core banking transformation services to the financial services industry since 2012. It began with an engagement transforming a legacy core banking platform to a cloud-native, modular platform. In May 2024, Happiest Minds acquired PureSoftware Technologies PLC, in part for its Arttha core banking platform, which is cloud-delivered. Over the next several years, it will embed all its AI and process automation offerings into its Arttha platform. It will continue to deliver its AI and process automation services to clients with other core banking platforms.
Happiest Minds delivers GenAI and process automation point solutions to enable clients to realize value faster. It has built a set of pre-built solutions to enable greater speed to value. It utilizes a GenAI test automation framework to enhance the quality of deliverables in this emerging technology space.