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Liz is HR Technology and Services Research Director at NelsonHall, with global responsibility for key HR research projects including Cloud-Based HR Transformation, Cloud-Based Benefits Services, HCM Technology, EoR, Global Payroll and The Future of HR, as part of NelsonHall's wider HR Technology & Services practice.
meet & followNikki is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. Nikki covers HR services research in the areas of Recruitment Process Outsourcing (RPO), Managed Service Programs (MSP), Total Talent, and Learning.
meet & followJeanine is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. She has global responsibility for key HR areas including employer of record (EOR) and learning platforms.
meet & followDeeAnna is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. She has global responsibility for key HR areas including HCM technology, workforce management, and health & welfare administration.
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Please visit NelsonHall's HRO Insight blog for further updates from our analysts daily
published on May 08, 2018
This NelsonHall assessment analyzes Syntel’s offerings and capabilities in Cognitive IT Infrastructure Management.
NelsonHall’s Cognitive IT Infrastructure Management Services Vendor Assessment for Syntel is a comprehensive assessment of Syntel’s cognitive IT infrastructure management services offerings and capabilities designed for:
The report provides a comprehensive and objective analysis of Syntel’s cognitive IT infrastructure management service offerings, capabilities and market and financial strength, including:
For CY 2017, NelsonHall estimates that Syntel's revenues were $925m. NelsonHall estimates that ~70% (~$648m) of these revenues are from IT operations, and ~20% are associated with cognitive IT infrastructure management services (~$130m).
Syntel focuses on the provision of cognitive and intelligent automation across three key areas:
Syntel's key IP for automation is SyntBots, a unified automation platform for managing applications and IT infrastructure, including application and infrastructure support, monitoring, and remediation.
NelsonHall estimates that ~1k FTEs are dedicated to cognitive IT infrastructure services.