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Liz is HR Technology and Services Research Director at NelsonHall, with global responsibility for key HR research projects including Cloud-Based HR Transformation, Cloud-Based Benefits Services, HCM Technology, EoR, Global Payroll and The Future of HR, as part of NelsonHall's wider HR Technology & Services practice.
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Please visit NelsonHall's HRO Insight blog for further updates from our analysts daily
published on May 21, 2018
This NelsonHall assessment analyzes TCS' offerings and capabilities in Cognitive IT Infrastructure Management.
NelsonHall’s Cognitive IT Infrastructure Management Services Vendor Assessment for TCS is a comprehensive assessment of TCS’ cognitive IT infrastructure management services offerings and capabilities designed for:
The report provides a comprehensive and objective analysis of TCS’ cognitive IT infrastructure management service offerings, capabilities and market and financial strength, including:
TCS provides cognitive IT infrastructure management services as part of its Cognitive Business Operations. It adopts a vendor agnostic approach to cognitive IT infrastructure management, and will deploy third-party vendor platforms including IBM Watson, IPSoft, Wipro holmes, and arago from HIRO as well as its own ignio platform through its Enterprise Intelligent Automation (EIA) unit.
TCS summarizes its approach to cognitive infrastructure as using methods and tools available to digest, make sense, create insights (thinking), continue to learn (deep learning and machine learning), to execute (automation), and to deliver business value metrics.
TCS has ~400 personnel within Digitate, ~40k personnel within Cognitive Business Operations, of which NelsonHall estimates ~2k FTEs are dedicated to supporting cognitive IT infrastructure management services.