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Fidelity - Next Generation H&W Administration
Vendor Analysis
published on Nov 13, 2020
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Report Overview:
This NelsonHall assessment analyzes Fidelity's offerings and capabilities in Next Generation H&W Administration.
Who is this Report for:
NelsonHall’s Cloud HR Transformation Services profile on Fidelity is a comprehensive assessment of Fidelity offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of H&W Administration and identifying vendor suitability for H&W Administration RFPs
- Vendor marketing, sales, and business managers looking to managers developing strategies to target service opportunities and benchmark themselves against their peers
- Financial analysts and investors specializing in the H&W Administration sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of Fidelity’s H&W Administration services offerings and capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization including the location of delivery locations.
Key Findings & Highlights:
This NelsonHall vendor assessment analyzes Fidelity’s offerings and capabilities in H&W Administration services. Fidelity Investments (Fidelity), founded in 1946 and headquartered in Boston, Massachusetts, is a financial services corporation with 40k employees. Fidelity has ~21k benefits administration clients and serves ~30m participants, including 3m stock plan and HSA participants. In H&W administration, it has ~32 clients and serving ~1.3m participants. The company has ~9.4k employees delivering benefits administration services across its two divisions:
Workplace Investing division, which principally covers:
- Retirement services including Defined Contribution pension administration, Defined Benefit pension administration with a specific focus on 401(k) and 403(b) plans
- Retirement plan services for Not for Profit organizations
- Student Debt
- Stock Plan Services
- Workplace Giving
- Personalized Planning and Advice.
- Fidelity Health Care Solutions division supporting ~ 50 very large enterprise clients with ~300 delivery employees, offering:
- Benefits Administration
- Health Savings Accounts (HSAs)
- Health & Welfare Administrative Services
- Group & Individual Voluntary Benefits
- Wellness Solutions.