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Learning Services 2022
Market Analysis
published on May 30, 2022
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Report Overview:
NelsonHall’s Learning Services market analysis consists of 165 pages, focusing on strategies for 2022 and beyond.
Who is this Report for:
NelsonHall’s Learning Services report is a comprehensive market assessment report designed for:
- Sourcing managers investigating sourcing developments within the Learning Services market
- Vendor marketing, sales, and business managers developing strategies to target Learning Services
- Financial analysts and investors specializing in the Learning Services sector.
Scope of this Report:
The report analyzes the worldwide market for Learning Services and addresses the following questions:
- What is the market size and projected growth for the Learning Services market by geography?
- What is the profile of activity in the global Learning Services market by industry sector?
- What are the top drivers for the adoption of Learning Services?
- What are the benefits currently achieved by users of Learning Services?
- What factors are inhibiting user adoption of Learning Services?
- Who are the leading Learning Services vendors globally and by geography?
- What combination of services is typically provided within Learning Services contracts, and what new services are being added?
- What is the current pattern of delivery location used for Learning Services, and how is this changing?
- What are the challenges and success factors within Learning Services?
Key Findings & Highlights:
NelsonHall’s Learning Services market analysis consists of 165 pages, focusing on strategies for 2022 and beyond.
The skills shortage will be the most significant challenge organizations face for the rest of the decade.
The post-pandemic era brings additional challenges as the workforce re-evaluates its priorities around the future of work. Organizations must adapt accordingly to retain existing and attract new talent. Companies must showcase their workplace cultures: Well-being, health, psychological safety, diversity, equity, inclusion, and belonging (DEIB), and flexibility. Therefore, businesses must prioritize skilling their workforce on these issues and the in-demand digital, soft skills, and future of work skills (especially if they struggle to hire talent). Alongside, the rapid evolution of technology continues apace.
All-sized organizations require help in evolving their learning functions to be future-fit. Vendors must guide their clients in all learning domains (services and technology), hand-holding them to make step changes at their desired pace towards a digital learning future. Education is needed around learners’ changing needs/ preferences (bite-sized, speedy, personalized learning paths). Also, the business benefits of data/ analytics/insights on learners and learning, and the importance of a top-notch pull learning experience, to drive organizations’ competitive edge in the marketplace.
Top vendors offer next-generation experiential learning platforms and evolve their services to tackle their clients’ challenges head-on. Clients embracing and embedding digital learning cultures, having taken on board their provider’s advice, are reaping the benefits in 2022.
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Learning Services 2022
published 2022-05-31 | Project by Nikki Edwards
This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering learning services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with a specific focus on learner experience, service innovation, technology innovation, geographic footprint & scalability, and digital learning transformation. Vendors evaluated for this NEAT are: Aptara, Capgemini, Conduent, G-Cube, IBM, InfoPro Learning, Infosys, LTG, NIIT, Seertech, Tesseract Learning, UpsideLMS, and Vertex Professional Services. To find out more, contact Guy Saunders at [email protected].
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