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Concentrix - Adobe Experience Cloud Services
Vendor Analysis
published on Feb 02, 2023
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Report Overview:
This NelsonHall assessment analyzes Concentrix’s offerings and capabilities in Adobe Experience Cloud services
Who is this Report for:
NelsonHall’s vendor profile on Concentrix is a comprehensive assessment of Concentrix’s Adobe Experience Cloud offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing IT services suppliers of front-office, Adobe Experience Cloud, and digital transformation applications
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the IT services sector and examining growth areas within IT services.
Scope of this Report:
The report provides a comprehensive and objective analysis of Concentrix’s Adobe Experience Cloud capabilities and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization including the location of delivery locations.
Key Findings & Highlights:
This NelsonHall vendor assessment analyzes Concentrix’s offerings and capabilities in Adobe Experience Cloud services.
Concentrix is a publicly owned CX services and technology provider. Its Concentrix Catalyst sub-brand focuses on customer experience (CX) solutions and services. Its offerings span:
- CX consulting and design (CX strategy, experience design, digital transformation, and marketing solutions)
- CX Operations (customer engagement services, content trust & safety, and Work at Home)
- CX Technology services (digital self-service & cloud, cloud engineering, digital engineering, experience platforms, technology & systems integration, analytics & insights, and voice of the customer).
Concentrix has made two acquisitions that have expanded its Adobe capabilities: Tigerspike and PK.