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isolved - Payroll Services 2023
Vendor Analysis
published on Aug 25, 2023
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Report Overview:
This NelsonHall vendor assessment analyzes isolved's offerings and capabilities in Payroll Services.
Who is this Report for:
NelsonHall’s Payroll Services profile on isolved is a comprehensive assessment of isolved’s offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of Payroll Services and identifying vendor suitability for security services RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the Payroll Services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of isolved’s Payroll Services offerings and capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization including the location of delivery locations.
Key Findings & Highlights:
isolved, headquartered thein Charlotte, NC, is a provider of human capital management (HCM), workforce management (WFM), and employee experience (EX) technology and associated services targeting small-to-medium-sized businesses (SMB) and mid-market organizations. It is dedicated to the North American market. The company three core offerings:
- HCM software, a proprietary multi-tenant cloud platform, called isolved People Cloud
- Managed payroll services
- Professional services, called HR Services.
Since its launch, isolved has been actively acquiring, mainly to boost its technology capability and to accelerate platform adoption through acquiring resellers.
The isolved People Cloud platform currently support ~6m users and ~168k U.S.-based small and medium-sized employers across all products. The platform services ~105k payroll clients and processes ~$109bn of payroll and taxes for ~3.2m client employees annually. All of its payroll service clients purchase the foundation of isolved People Cloud. It has ~2.4k employees, of which ~570 are dedicated to supporting the payroll. This profile focuses on isolved's payroll services.