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Liz Rennie is NelsonHall's HR & Talent Transformation Research Director, with global responsibility for HR research and client support.
Nikki is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. Nikki covers HR services research in the areas of Recruitment Process Outsourcing (RPO), Managed Service Programs (MSP), Total Talent, and Learning.
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Please visit NelsonHall's HRO Insight blog for further updates from our analysts daily
published on Sep 12, 2024
This NelsonHall vendor assessment analyzes Capgemini's offerings and capabilities in quality engineering services
NelsonHall’s Quality Engineering profile on Capgemini is a comprehensive assessment of Capgemini’s offerings and capabilities, designed for:
The report provides a comprehensive and objective analysis of Capgemini’s QE offerings, capabilities, and market and financial strengths, including:
Capgemini’s testing activities involved ~32k career testers at the end of 2023. The company has ~1k testing clients and markets its services under the Quality Engineering & Testing (QE&T) brand.
QE&T is a global application business line (ABL) across (predominantly) geography-based strategic business units (SBUs).
The SBUs are the Americas, APAC, North Europe, South Europe, and Financial Services. The country Business Unit (BU) within each SBU has responsibility for go-to-market, bids, and delivery. The company believes this organizational approach helps it to react quickly to changing market demand.
Capgemini also highlights that, with this distributed structure, SBUs are better positioned to conduct personnel reskilling locally than a more centralized structure would have enabled.
The company serves ten of the top 15 financial services, manufacturing, and energy, utilities & chemicals companies and 20 of the top 25 consumer product, retail, and distribution companies.
A significant event for Capgemini's testing capabilities was the 2020 acquisition of Altran, which brought product engineering testing expertise ("Intelligent Industry'), mostly around connected and autonomous cars, and connected devices.