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Liz is HR Technology and Services Research Director at NelsonHall, with global responsibility for key HR research projects including Cloud-Based HR Transformation, Cloud-Based Benefits Services, HCM Technology, EoR, Global Payroll and The Future of HR, as part of NelsonHall's wider HR Technology & Services practice.
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Please visit NelsonHall's HRO Insight blog for further updates from our analysts daily
published on Nov 12, 2024
This NelsonHall key vendor assessment consists of 59 pages and provides a comprehensive and objective analysis of Wipro's IT and business process services offerings, capabilities, and market and financial strengths
NelsonHall's Key Vendor Assessment on Wipro is a comprehensive assessment of Wipro's offerings and capabilities, designed for:
The report provides a comprehensive and objective analysis of Wipro’s offerings, capabilities, and market and financial strengths, including:
On April 6, 2024, Wipro appointed Srini Pallia as CEO and Managing Director. Pallia was previously the CEO of Americas 1. Pallia benefited from a vertical mix in Americas 1, which was more resilient in the past 24 months than the more BFSI and high-tech-centric Americas 2.
Thierry Delaporte left Wipro after four years of transformation, bold decisions such as the $1.45bn acquisition of Capco, and adopting a geography-based structure (rather than the vertical GTM organization that most Indian vendors have).
Delaporte essentially brought operations hygiene back to Wipro, aiming to simplify the organization (with a geography-based structure), cross-sell, lower delivery costs (through reshaping its age pyramid), target large accounts, increase wallet share, win larger contracts (with the creation of a large deal pursuit team) to drive revenue growth, and focus on partnerships (AWS, Microsoft, Google Cloud, Salesforce, SAP, and ServiceNow).
However, Delaporte failed to execute his May 29, 2020, mandate to accelerate organic growth. Wipro has continued to underperform its Indian peers in terms of organic revenue growth.