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Wipro - Modernizing Procurement Through Digitalization
Vendor Analysis
published on Apr 22, 2025
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Report Overview:
This vendor assessment analyzes Wipro's offerings and capabilities in procurement services
Who is this Report for:
NelsonHall’s Modernizing Procurement Through Digitalization profile on Wipro is a comprehensive assessment of Wipro’s offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of procurement transformation services with a focus on outsourcing and digitalization capabilities and identifying vendor suitability for procurement RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in procurement transformation services focusing on outsourcing and digitalization capabilities.
Scope of this Report:
The report provides a comprehensive and objective analysis of Wipro’s procurement transformation offerings, capabilities, and market and delivery strengths, including:
- Identification of the company’s strategy, emphasis, and new developments with a focus on transformation and digitalization capabilities within procurement
- Analysis of the company’s strengths, challenges, and outlook
- Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization, including the location of delivery centers.
Key Findings & Highlights:
Wipro has been offering procurement services since 2004, initially starting with smaller accounts and heavily emphasizing procurement operations.
Since then, the procurement practice has matured into a full-range end-to-end S2P service capability offering BPS, advisory, and technology capabilities across source-to-pay. Examples of some of the recent contracts won include:
- A contract with a leading American clothing company with ~$400m of tail spend
- A contract with an American manufacturer of medical devices, pharmaceuticals, and biotechnology company with a focus on driving touchless procure-to-pay
- A contract with a multinational telecommunication and consumer electronics company with €5.6bn of transacted spend and a focus on Ariba implementation.
NelsonHall estimates operational procurement along with spot buy/tail spend management accounts for ~75% of the procurement services revenue. Wipro's procurement offering has been categorized across four key pillars of procurement, and these include source to contract, procure-to-pay, master data management and tail spend management. Other key offerings areas on which Wipro strongly focuses include procurement transition and transformation, procurement maturity roadmap, and responsible buying.
Manufacturing is the largest segment for Wipro procurement. The focus industries within manufacturing are CPG and high-tech, which account for ~73% of the manufacturing revenue. FTE-based pricing continues to be the key go-to pricing model for Wipro for procurement services. Wipro's procurement services strategy is centered around digital transformation and automation. Wipro plans to leverage AI, analytics, and modular service offerings to optimize procurement functions across industries, with emphasis on the expansion and growth in existing clients.