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Infosys - Modernizing Procurement Through Digitalization
Vendor Analysis
published on May 20, 2025
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Report Overview:
This vendor assessment analyzes Infosys' offerings and capabilities in procurement services
Who is this Report for:
NelsonHall’s Modernizing Procurement Through Digitalization profile on Infosys is a comprehensive assessment of Infosys’ procurement offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of procurement transformation services with a focus on outsourcing and digitalization capabilities and identifying vendor suitability for procurement RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in procurement transformation services focusing on outsourcing and digitalization capabilities.
Scope of this Report:
The report provides a comprehensive and objective analysis of Infosys’ procurement transformation offerings, capabilities, and market and delivery strengths, including:
- Identification of the company’s strategy, emphasis, and new developments with a focus on transformation and digitalization capabilities within procurement
- Analysis of the company’s strengths, challenges, and outlook
- Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization, including the location of delivery centers.
Key Findings & Highlights:
With ~3,800 procurement FTEs delivering procurement services across ~650 clients globally, which includes 450 clients from HIPUS, Infosys offers end-to-end source-to-pay capabilities across consulting, S2P operations, and technology. In 2012, Infosys acquired Portland Group, a niche consulting company based in Australia. Infosys Portland is now the consulting arm of Infosys procurement services and delivers consulting and strategic work. In 2018, Infosys formed a JV with Hitachi, Panasonic, and Pasona in Japan. It acquired an 81% stake in Hitachi Procurement Service Co. to start a new venture, HIPUS Co. Ltd. HIPUS is positioned to provide consolidation and consortium buying services while delivering savings.
Infosys’ procurement offering includes consulting services, managed services and platform services. With ~3,800 sourcing and procurement FTEs and 20+ delivery centers supporting 30+ languages, Infosys offers a global delivery capability with a mix of onshore, nearshore, and offshore capabilities.