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RPO: Building the Future-Proof Workforce
Customer Perspectives
published on Apr 10, 2025
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Report Overview:
This report is for end-user (buy-side) organizations who are interested in understanding the current and future shape of the RPO market as well as the requirements and experiences of their peers.
Key Findings & Highlights:
Buyer decision-making remains impeded by various factors, including geopolitical conflicts, ongoing inflationary and recessionary concerns, and actions from recently elected government administrations. These influences generate business uncertainty, yielding extended procurement cycles and volatile program requirements.
With the negative to modest growth experienced in 2024, RPO vendors still introduced new product and service offerings aligned with buyers’ stated challenges and budget constraints. Modular RPO offerings increased, addressing clients’ immediate needs and targeted hiring requirements, providing options for smaller, cost-effective solutions with shorter performance periods. Leading RPO transformation projects included employee lifecycle and recruitment process optimization, recruitment marketing, employee skilling/reskilling initiatives, and strategic workforce planning in anticipation of upcoming retirement horizons and evolving workforce roles impacted by technology.
This report is essential reading for RPO buyers, our in-depth analysis informing them of what they can achieve now and what they can expect to achieve over the next few years, with case study examples.