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Liz Rennie is NelsonHall's HR & Talent Transformation Research Director, with global responsibility for HR research and client support.
Nikki is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. Nikki covers HR services research in the areas of Recruitment Process Outsourcing (RPO), Managed Service Programs (MSP), Total Talent, and Learning.
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Jeanine Crane-Thompson is a Principal Research Analyst with the HR & Talent Transformation team.
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DeeAnna Warrington is a Principal Analyst with the HR & Talent Transformation team.
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Please visit NelsonHall's HRO Insight blog for further updates from our analysts daily
published on Sep 24, 2025
This NelsonHall vendor assessment analyzes SBS' offerings and capabilities in GenAI and Process Automation in Banking.
NelsonHall’s GenAI and Process Automation in Banking profile on SBS is a comprehensive assessment of SBS’ offerings and capabilities, designed for:
The report provides a comprehensive and objective analysis of SBS’ GenAI and Automation in Banking offerings, capabilities, and market and financial strengths, including:
SBS provides offerings that are composed of two platforms, which cover two markets. These platforms are:
The SBS Banking platform supports retail banks, corporate banks, neobanks, fintechs, and Microfinance institutions to reinvent their banking model, including digital banking, deposits, open banking, payments, lending, and compliance.
The SBS Financing Platform is aimed at supporting wholesale, asset, equipment, commercial, and automobile finance organizations to reinvent their financing model. This is done through solutions that support lending operations processes such as portfolio management, onboarding, decisioning, servicing, and digitally auditing.
SBS provides GenAI, Agentic AI, and AI services to support clients’ loan origination and risk assessment processes. Its origination and risk assessment modules are built as cloud-native, API-enabled solutions. These services and tools can do real-time scoring and fraud detection.