HRO Insight blog
Please visit NelsonHall's HRO Insight blog for further updates from our analysts daily
Vendor Analysis
published on Sep 30, 2025
Access to this report is restricted to logged in clients with access. Login to get full access
Report Overview:
This NelsonHall key vendor assessment consists of 64 pages and provides a comprehensive and objective analysis of Wipro's IT and business process services offerings, capabilities, and market and financial strengths
Who is this Report for:
NelsonHall’s Key Vendor Assessment on Wipro is a comprehensive assessment of the company’s offerings and capabilities and strategic direction, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of IT services and identifying vendor suitability for IT services
- Consultants advising clients on vendor selection
- Marketing, sales, and business managers developing strategies to target service opportunities within the BPS/IT services markets
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the BPS/IT services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of Wipro’s offerings, capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization.
Key Findings & Highlights:
Since starting as CEO in April 2024, Srini Pallia has revised Wipro’s strategy, which prioritizes:
- A focus on consulting-led and AI-driven solutions. Pallia envisions Wipro as an “AI-first, AI-everywhere” enterprise
- Increasing wallet share with existing clients
- Winning large multi-year deals (TCV of $30m & above is classified as a large deal), through proactive discussions, engaging with influencers, partners.
In the first major rearrangement since Pallia took charge, at the start of FY26 Wipro announced the reorganization of its operations into four divisions: ‘Technology Services’, ‘Business Process Services’, ‘Consulting Services’ (includes Capco), and ‘Engineering’. The four business lines are led by separate business heads. The reorganization comes two years after a similar restructuring under former CEO Thierry Delaporte.
Acquisitions, that were temporarily on hold, restarted in Q4 FY25. Wipro has spent nearly $500m since then. Wipro is to acquire Harman’s Digital Transformation Solutions (DTS) business for $375m. 5,600 employees of DTS will transition to Wipro on completion (expected by December 2025).
Returning to revenue growth will be the key factor for Wipro in FY26. Its guidance for Q2 FY26 suggests a cautious outlook, reflecting near-term macro uncertainty and client spending restraints, especially in Europe.