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Kyndryl - Advanced Digital Workplace Services
Vendor Analysis
published on Oct 06, 2025
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Report Overview:
This NelsonHall assessment analyzes Kyndryl's offerings and capabilities in Advanced Digital Workplace Services.
Who is this Report for:
NelsonHall’s digital workplace services profile on Kyndryl is a comprehensive assessment of Kyndryl’s offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of digital workplace services and identifying vendor suitability for digital workplace RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the digital workplace services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of Kyndryl’s digital workplace offerings, capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, challenges, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization, including the location of delivery centers.
Key Findings & Highlights:
Kyndryl’s value proposition across digital workplace services is the Connected Experience, which includes personalization with an AI approach and managed observability, drawing data and insights from the health of applications running in the cloud or datacenter. It also leverages agentic workflow orchestration, going beyond simple task automation, and modernizing business processes and applications, without the need to refactor underlying technology to support these platforms.