HRO Insight blog
Please visit NelsonHall's HRO Insight blog for further updates from our analysts daily
Mphasis - Advanced Digital Workplace Services
Vendor Analysis
published on Oct 08, 2025
Access to this report is restricted to logged in clients with access. Login to get full access
Report Overview:
This NelsonHall assessment analyzes Mphasis' offerings and capabilities in Advanced Digital Workplace Services.
Who is this Report for:
NelsonHall’s digital workplace services profile on Mphasis is a comprehensive assessment of Mphasis’ offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of digital workplace services and identifying vendor suitability for digital workplace RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the digital workplace services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of Mphasis’ digital workplace offerings, capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, challenges, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization, including the location of delivery centers.
Key Findings & Highlights:
Mphasis is investing in a UX platform through an AI-first approach, combining intelligent automation and personalization to enhance the digital experience for end-users and increase productivity. This is a shared delivery platform that integrates client tools, along with Mphasis IP and frameworks, as well as partner tools. At the heart of this is ServiceNow, providing self-help, self-detect, self-healing, and agent-assist features, among others.