HRO Insight blog
Please visit NelsonHall's HRO Insight blog for further updates from our analysts daily
Sopra Steria - GenAI and Process Automation in Banking
Vendor Analysis
published on Oct 31, 2025
Access to this report is restricted to logged in clients with access. Login to get full access
Report Overview:
This NelsonHall vendor assessment analyzes Sopra Steria's offerings and capabilities in GenAI and Process Automation in Banking.
Who is this Report for:
NelsonHall’s GenAI and Process Automation in Banking profile on Sopra Steria is a comprehensive assessment of Sopra Steria’s offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of GenAI and Process Automation in Banking and identifying vendor suitability for GenAI and Process Automation in Banking RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the GenAI and Process Automation in Banking sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of Sopra Steria’s GenAI and Automation in Banking offerings, capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, challenges, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization, including the location of delivery centers.
Key Findings & Highlights:
Sopra Steria is a technology services vendor that has been providing tech services to financial institutions since its inception. It partners with SBS, which has a proprietary core banking platform. SBS was previously a unit within Sopra Steria, which was spun out to a related company in 2024. Sopra Steria has been providing clients with AI services for decades and has 4.0k data and AI experts, as well as 3.5k GenAI experts, across 15 countries.
Sopra Steria believes AI systems need to be trustworthy, and it has mapped out AI trust properties and components. It utilizes these properties and components to develop its AI offerings, ensuring reliability and compliance across multiple countries. Finally, it is developing domain-specific AI offerings for its BFS clients. Currently, it is focusing on building its portfolio of GenAI offerings for payments.