Genpact has been awarded a three-year HR BPO contract extension by Ahold. Genpact has been providing HR services to Ahold since 2012 after acquiring Ahold's Dutch HR & F&A outsourcing provider Accounting Plaza.
Services that Genpact will continue to provide from its delivery centers in the Netherlands, Poland and India include ERP maintenance, reporting and risk & audit services.
| Vendor | Genpact |
| Organization | Ahold |
| Industry | General retail |
| Country | Netherlands |
| Service | Multi-process HR Outsourcing |
| Contract Value (local currency in millions) | 14 |
| Initial currency type (specify local currency used) | US$ |
| Contract Value (in $m at that date) | 19 |
| Contract length (months) | 36 |
| Contract Structure | Outsource |
| Contract start date | 2014-03-01 |
| Contract end date | 2017-02-01 |
| Contract renewal date | 2016-02-01 |
| Service Delivery | Multi-Shore |
| Acquisition of Assets/Personnel | No |