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NelsonHall Report

Contracts

by Ivan Kotzev

published on Dec 04, 2015

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Report Overview:

Report Outline:

Aegis has been awarded a multi-process, multi-lingual customer management contract by Hutch telecom, Sri Lanka. The carve-out transaction includes transfer of operations to Aegis Colombo, Sri Lanka center and re-badging of ~65 Aegis employees.

Aegis has been managing documents, automation and digitalization of services for new subscribers for over two years.

Aegis has ~400 FTEs in Sri Lanka. The company first entered the market in 2009 with the acquisition of Ismart - Timex Pvt Ltd. The Sri Lanka operations support the domestic market.

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