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Social Media Customer Experience Services 2021
published 2021-02-02 | Project by Ivan Kotzev
This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering customer experience (CX) services specific to social media. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors with capability in content moderation, trust & safety; customer care & sales; and online reputation management. Vendors evaluated for this NEAT are: Alorica, Atento, Cogito, Cognizant, Concentrix, CSS Corp, Genpact, HGS, IGT Solutions, Majorel, ONE CONNECT, SPi Global, Startek, Sutherland, SYKES Enterprises, Tech Mahindra, Teleperformance, TELUS International, transcosmos, Webhelp, and WNS. To find out more, contact Guy Saunders at [email protected].
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RPO Vendor Assessments
NelsonHall produces detailed assessments of recruitment process outsourcing services vendors, to assist buyers in understanding supply-side capabilities, and to help the vendors themselves understand the positioning and strengths of their potential bid partners
Aug 30, 2012 | Vendor Analysis by Gary Bragar Aug 30, 2012 | Vendor Analysis by Gary Bragar Aug 30, 2012 | Vendor Analysis by Gary Bragar Aug 30, 2012 | Vendor Analysis by Elizabeth Rennie Aug 30, 2012 | Vendor Analysis by Gary Bragar Aug 17, 2012 | Vendor Analysis by Gary Bragarview this reportdownload abstractInfosys - Recruitment Process Outsourcing
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This NelsonHall vendor assessment analyzes Ochre House's offerings and capabilities in Recruitment Process Outsourcing services. Ochre House is one of a number of Recruitment Process Outsourcing services companies analyzed in NelsonHall's comprehensive industry analysis programs. [...]view this reportdownload abstractPinstripe - Recruitment Process Outsourcing
This NelsonHall vendor assessment analyzes Pinstripe's offerings and capabilities in Recruitment Process Outsourcing services. Pinstripe is one of a number of Recruitment Process Outsourcing services companies analyzed in NelsonHall's comprehensive industry analysis programs. [...]view this reportdownload abstractTalent2 - Recruitment Process Outsourcing
This NelsonHall vendor assessment analyzes Talent2's offerings and capabilities in Recruitment Process Outsourcing services. Talent2 is one of a number of Recruitment Process Outsourcing services companies analyzed in NelsonHall's comprehensive industry analysis programs.
[...]view this reportdownload abstractThe RightThing - Recruitment Process Outsourcing
This NelsonHall vendor assessment analyzes RightThing's offerings and capabilities in Recruitment Process Outsourcing services. RightThing is one of a number of Recruitment Process Outsourcing services companies analyzed in NelsonHall's comprehensive industry analysis programs. [...]view this reportdownload abstractKenexa - Recruitment Process Outsourcing