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Capgemini - Cloud HR Transformation Services 2023

Vendor Analysis

by Elizabeth Rennie

published on Mar 22, 2023

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Report Overview:

This NelsonHall assessment analyzes Capgemini’s offerings and capabilities in Cloud HR Transformation services

Who is this Report for:

NelsonHall’s Cloud HR Transformation Services profile on Capgemini is a comprehensive assessment of Capgemini’s offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of Cloud HR Transformation services and identifying vendor suitability for Cloud HR Transformation Services RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the Cloud HR Transformation sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Capgemini’s Cloud HR Transformation offerings, capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, opportunities, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization, including the location of delivery centers.

Key Findings & Highlights:

The Capgemini group, founded in 1967 and headquartered in Paris, France, provides consulting, outsourcing, and professional services to design and drive technology-enabled business transformations. Capgemini services large enterprise clients across the Americas, Europe, and the Asia-Pacific region.

Today, Capgemini’s Employee Services business supports Cloud HR Transformation services through its three divisions:

  • Consulting (Capgemini Invent): offering HR functional design, process optimization, HR automation, organizational change management, and employee engagement solutions
  • Cloud HR Services: offering application development, system integration, and maintenance services of technologies such as SuccessFactors, Workday, Oracle, SAP, ServiceNow, Zendesk, Salesforce, and Digital Workplace solutions
  • Managed Services: offering outsourced services covering employee helpdesks and transactions, process enhancements and automation tools, and learning value chains and design

Core to its offering is the Capgemini HR digital transformation approach, which it has heavily invested in over the few years. Since launching the D-GEM framework, Capgemini’sDigital Enterprise Model for designing future states, Capgemini has followed a methodology that drives results and behaviors to optimize client outcomes across its HR service offerings.

In light of NelsonHall’s analysis of Capgemini’s existing client base in this area, it is expected that this report will be of particular interest to global organizations with over 5k employees.

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